Jack Lam

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Hi Patrick Fresnosa-Oracle, the problem has been fixed by Oracle. Really thank you for your help when i feel nervous.

in How to resolve 500 Error when the Quote Tax Code is updated? Comment by Jack Lam Apr 19, 2023 2:17PM
Yes, Patrick Fresnosa-Oracle, thank you for your reply. i have already submit the request to SuiteAnswer. i am quite sure that the problem is come from the request Call and due to the format of URL to make the javascript error.

in How to resolve 500 Error when the Quote Tax Code is updated? Comment by Jack Lam Apr 18, 2023 4:35PM
I have got the idea of the problem. when i keep changing the drop down menu, From the browser console, it will trigger an request to https://000000.app.netsuite.com/core/pages/logJavascriptError.nl?winHref=https%3A%2F%2F000000.app.netsuite.com%2Fapp%2Facc ..... very long sting ... i found that it will cut the string at…

in How to resolve 500 Error when the Quote Tax Code is updated? Comment by Jack Lam Apr 18, 2023 4:32PM
it is happening to all the staff. but it is not always happening. sometime it is working but sometime it throw 500 server error. the problem is no one updated or changed the setting of Tax Code. but this error occurred start from Monday.

in How to resolve 500 Error when the Quote Tax Code is updated? Comment by Jack Lam Apr 18, 2023 3:10PM