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Comments
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Yes we have term discounts and are using them. This is not the issue as it only effects those invoices we give a discount to. As far as I know we have no scripts or workflows
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I cannot get my hands on one of the invoices in question. It was a while ago and I have just been dealing with doing manual adjustments to cover the difference. The invoice will show the discount but when the customer makes a payment based on the discounted total the system is also taking a discount off the payment.…
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We do have billing terms setup but not the include shipping for term discounts.
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I believe they entered the one invoice then just copied it and changed the date of the invoice and the due date.
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As we are in Texas find it odd that we use Boston data center
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Nope. Nothing is working. Everything I see points in the right direction it just refuses to print the logo correctly on certain forms.
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It worked. Thank you