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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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Hello, Thanks for the feedback. Actually as you mentionned, getting inventory detail information from item search (or soap search for item or transaction), we only get a "quantity" field where no negative value appears. But on Savedsearch (not available on SOAP API), if we create an inventory detail saved search, we have…
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Hello, Thanks for the answer, but my question was not about savedsearch, but data from SOAP API request. I have also in Item advancedsearch access to inventory detail quantity and status, but quantity is always positive, even if negative in related transaction, so if i sum this information, the data will be completely…
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Hello, Ok thanks, i have created a case for support then.
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Hello, Happy New Year too ! Thanks for the precision, but it does not change the error message. with : I get the same error ("Please enter value(s) for: Status" if no status is indicated, or like above, "Invalid inventorystatus reference key 1" Any other suggestion ? Thanks, Jean-Thomas
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Hello Nicole, Yes, but how are we supposed to do that with Soap API XML Update request ? Even in UI, if we change inventory detail quantity before item quantity, it will show a message error that quantity in inventory detail should be the same as the item quantity. And apparently XML field order is not taken in account and…
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Hello Nicole, Thanks for your message.Yes please find below the corresponding inventory detail, when the error occur : and also on item page : In my case, only 3 available quantity left, other on hand are already on other item fulfillment, not yet shipped. It would have been the same issue if it were 3 last units on hand…
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Hello and thanks for this precise answer. I think I will be able to manage this workaround myself but I will not hesitate to ask my account manager for additional support if necessary. Thanks a lot,