Jean-Thomas Jacoby Red Ribbon

Hello, Thanks for the feedback. Actually as you mentionned, getting inventory detail information from item search (or soap search for item or transaction), we only get a "quantity" field where no negative value appears. But on Savedsearch (not available on SOAP API), if we create an inventory detail saved search, we have…

Hello, Thanks for the answer, but my question was not about savedsearch, but data from SOAP API request. I have also in Item advancedsearch access to inventory detail quantity and status, but quantity is always positive, even if negative in related transaction, so if i sum this information, the data will be completely…

Hello, Ok thanks, i have created a case for support then.

Hello, Happy New Year too ! Thanks for the precision, but it does not change the error message. with : I get the same error ("Please enter value(s) for: Status" if no status is indicated, or like above, "Invalid inventorystatus reference key 1" Any other suggestion ? Thanks, Jean-Thomas

Hello Nicole, Yes, but how are we supposed to do that with Soap API XML Update request ? Even in UI, if we change inventory detail quantity before item quantity, it will show a message error that quantity in inventory detail should be the same as the item quantity. And apparently XML field order is not taken in account and…

Hello Nicole, Thanks for your message.Yes please find below the corresponding inventory detail, when the error occur : and also on item page : In my case, only 3 available quantity left, other on hand are already on other item fulfillment, not yet shipped. It would have been the same issue if it were 3 last units on hand…

Hello and thanks for this precise answer. I think I will be able to manage this workaround myself but I will not hesitate to ask my account manager for additional support if necessary. Thanks a lot,