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Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Hi @Curtis Beene, Good day! I would like to confirm if I'm getting this right, the expected values for the Ship From Port Date to be displayed on the email should be 12/20/2023 instead of 12/28/2024? Thanks!
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Hi @Dext3r, Unfortunately, I'm having troubles in reproducing your concern via our test account due to your concerns' configuration. Upon further checking, the freemarker's "?number" should convert it from a string to a number. Since I can't test on this on my end, have you tried creating a support case regarding the error…
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Greetings, everyone! We have a fellow member, @Ed Doherty, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! __ In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our…
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Hi @User_7NEDX, Good day! Would you be able to send screenshots on how the Custom Role and Custom Record was set up? So that we could try to replicate this on our test accounts. Thanks!
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Hi @Kerem Basturk, Good day! I would like to confirm if I'm getting this right: When creating a Work Order, once a specific Assembly Item is selected, the user cannot delete or add anything on the Item sublist? Thanks!
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Hi @Lisa Surya, Thanks for letting us know. However, upon further checking, this is not possible yet via Workflow or Scripting. We've found several cases related to this it was all attached to an enhancement. This is logged and being tracked under Enhancement 157211: SuiteScript > Ability to hide/show form tabs via client…
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Greetings, everyone! We have a fellow member, @Matthew Pitkin, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! ___ In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them…
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Hi @DHI_JG, My apologies for the late revert on this. Would you be able to send screenshots of your saved search? That way, we could try to replicate this on our test accounts. Thanks!
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Hi @User_2D608, Upon further checking, this is a current limitation as we cannot set Line fields as the Condition on Transform Record actions. To our other members, feel free to share your ideas and suggestions on this. 😊 We appreciate your understanding on this current system limitation.
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Hi @Dext3r, My apologies for the late revert on this. We're currently testing this on our end. We'll update you once we're done testing. Thanks!
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Hi @User_2D608, We're currently checking if this is possible. We'll update you once we're done testing. Thanks!
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Hi @Ben Belzer, You're welcome! Glad I was able to help you with this. ☺️
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Hi @Vasya_2, Upon further checking, there's no separate NetSuite repository that holds all templates in one place. But to our members out there who would like to share their insights on the matter, don't be shy and comment on the thread!☺️
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Hi @Ben Belzer, Good day! I believe what we can do here is to keep both of them as Free-Form text then change the formula as seen below: CASE WHEN {custbody83} LIKE '%ERROR%' THEN '' ELSE SUBSTR({custbody83}, 1, 10) END This way, it will cut the values after the 10th character. I've set the body field to Normal for now so…
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Hi @Lisa Surya, Good day! I would just like to follow up on this concern. Can you confirm if the provided information has helped you? Do you have some additional questions regarding this? ___ By marking Yes on the "Did this answer the question?" question, it will tagged this as Accepted Answer. With this, it will also help…
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Hi @Benjamin Paul - USA, Good day! I would just like to follow up on this concern. Can you confirm if the provided information helped you? Do you have some additional questions regarding this? By marking Yes on the "Did this answer the question?" question, it will tagged this as Accepted Answer. With this, it will also…
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Hi @Lisa Surya, Good day! I believe what we can do here is to create a Custom Form (That has the subtabs hidden) then set this Custom From as Preferred for the specific Role as seen below: Let me know if this helps! 😊 ___ If you find this reply to your question as helpful, others with the same question might find it…
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Hi @User_T8ZFI, Unfortunately, after copying the setup of your Custom Record in my Test Account, I'm still unable to replicate the Personalize button on our end as seen below: With that said, we highly recommend you to create a case in NetSuite support to further investigate your concern. As Support will be able to further…
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Hi @Gab JS, Good day! Sending a gentle follow up on this in case you haven't read my previous reply. Thanks!
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Hi @Ben Belzer, Good day! I would like to ask what is the purpose of setting the type of the Custom Fields to Date? Is it to remove the time in the Custom Field? Thanks!
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Hi @Benjamin Paul - USA, Good day! Yup, yes you can. As per my initial answer, I've noted that you can use a Custom Body Field instead of using the Workflow Field. Let me know how it goes! ☺️
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Hi @Benjamin Paul - USA, I've already answered this previously. I've quoted my answer from above: Please let me know if you are able to see my response. Thanks!
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Hi @Benjamin Paul - USA, Good day! My apologies, I'm not sure what you mean by "anyone comments?". Would you be able to elaborate mo on this? Thanks!
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Greetings, everyone! We have a fellow member, @Vasya_2, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! __ "In the meantime, you might be interested in participating in our Question of the Week. You only have until…
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Greetings, everyone! We have a fellow member, @User_2D608, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! __ "In the meantime, you might be interested in participating in our Question of the Week. You only have…
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Hi @Richard Appleford OB, You're welcome! 😊 Yup, as long as you're using the standard Country list. Thanks! __ "You might be interested in participating in our Question of the Week. You only have until December 14, 2PM ET to comment on your answers and earn rewards! Click here for more details."
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Hi @Paul Yuncker! Thank you for posting this thread 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us. ___ "In the meantime, you might be interested in participating in our Question of the Week. You only have until December 14, 2PM ET to comment on your answers and…
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Greetings, everyone! We have a fellow member, @Vernita, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! __ "In the meantime, you might be interested in participating in our Question of the Week. You only have until…
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Hi @Dext3r, Good day! Upon further checking on this, I was able to find several cases related to your concern wherein the Class field is not being displayed on Item Fulfillments and they were all attached to an enhancement. This is logged and being tracked under Enhancement 173774 Item Fulfillment > Ability to show the…
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Hi @Vernita, Upon further checking, this is not possible yet by customization itself. As for the script alternative, I reached out with our SuiteCloud team and they've provided me with an enhancement regarding this. This is logged and being tracked under Enhancement 169456 Ability to hide/remove/disable a custom button in…