Judith Culanding-Oracle NSC Guru

We are now closing today’s session. We hope to see you in the next #AskAGuruLive! I hope the tips I provided will be helpful for you. 😊 Be sure to follow the AskAGuruLive tag for updates. To help us improve this program, feel free to share your feedback with us. Have a good one, everyone! 🎉

TIP 3: Many users are confused about how Vendor Prepayments work in NetSuite. Some ask why Vendor Prepayments do not appear on the Pay Bills and Pay Single Vendors pages and why they cannot be applied to a Journal Entry. Here is the explanation: Vendor Prepayments are handled through a separate application process because…

TIP 2: Tips for Successfully Importing Procure-to-Pay Transactions into NetSuite To minimize the chances of encountering errors during your import, make sure to review the following common issues: Ensure all minimum required and mandatory fields for the transaction are mapped in your import file. Keep in mind that using a…

Hi @Sakshi_Garg, Thank you for joining this session. For standard NetSuite functionality, you can create a Bill from a Purchase Order with greater quantity or amount. If the system won't allow you, there must be some customizations on your account that blocks editing the quantity. You may explore approval process like…

Hi @Sakshi_Garg, As of today, Bill Capture is available only in the United States.

TIP 1: Before processing Vendor Payments, always review the vendor's open Vendor Credits and Vendor Prepayments. Many organizations unknowingly pay Vendors in full while unused credits and prepayment remain available in the account.

Hi @Robert Nedelkow-Oracle, Thank you for participating in this session. I believe the Intelligent Bill Capture feature delivers the greatest efficiency gains for customers because invoice entry is still one of the most manual processes in Procure-to-Pay. With the AI enhancements in NetSuite 2026.1, Bill Capture can…

こんにちは @User_QBFWY はい、サプライヤ: 内部IDは、発注書の標準の「仕入先」フィールドから設定された仕入先の内部IDを取得する際に機能します。ただし、参照しているフィールドが「発注仕入先」であるフィールドがカスタム・フィールドである場合、「仕入先: 内部ID」は機能しません。 参照しているフィールドがカスタム・フィールドかどうか確認できますか。フォームからフィールドのスクリーンショットを送信し、フィールドの内部IDも送信してください。

Hi @User_JKLFU Upon checking, the BILL.COM Payment Method field is a locked field from Bill.com Sync for NetSuite bundle. Its purpose is to automatically copy and capture your Vendor's Payment Method from BILL.COM. With the BILL.COM Payment Method field being Locked, we'll not be able to make any changes to it and we also…

Hi @Bee Yook Tolerance fields can be set from Vendor, Item or Subsidiary record. If no tolerance values are defined, NetSuite typically treats the allowed variance as 0 (or no variance allowed). Any discrepancy in quantity or amount may be flagged as a mismatch and cause the bill to require approval or fail the automatic…

Greetings, everyone! We have a fellow member, @User_MZTGL , who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated!

こんにちは @User_QBFWY 発注書保存検索で仕入先(仕入先)内部IDを列として表示しようとしていますか、計算またはフィルター処理のために「計算式」フィールド内の仕入先内部IDを参照する必要がありますか? 検索結果に単に仕入先内部IDを表示する場合は、「仕入先: 内部ID」フィールドを「結果」タブに直接追加できます。式は必要ありません。

Hi @User_NI3W3, We can only recommend to use the standard NetSuite process which is the Payroll deductions and cannot suggest a custom process for users. For process recommendations, you may contact your Account Manager or the community members for any suggestions. To close the balances, create remediation Vendor Bills (or…

Hi @User_NI3W3 Per standard NetSuite processing, Vendor Prepayment is designed to be cleared only through the vendor payables workflow via Vendor Bill and Vendor Prepayment application. So, the only way to clear the VPP is through a Bill. Furthermore, Support can only assist with technical issues encountered during the…

Hi @lufiali Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Kedalene You may contact your NetSuite Account Manager to purchase or renew your license.

Hi @user8949742 Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Bee Yook Have you seen our last comment? Kindly provide the additional details needed for further investigation.

Hello @Kumi Brown The causes of the performance issue may differ from the user's experience, as the original concern raised in this thread appears to be more related to a connectivity issue. You may refer to the comment below for general testing of performance issue:

Hi @lufiali The As Of Date determines the point in time at which NetSuite calculates open balances. Since the Bill Payment is dated 5/13/2025, unapplied balance as of 12/31/2025 will be included in the report. A possible reason for the -$8,308.80 balance is that the remaining amount was applied to bills created in 2026.…

Hi @user8949742 Based on our investigation, the email notification is generated by the Electronic Payments SuiteApp scripts. As these scripts are locked by NetSuite, there is currently no supported way to disable or modify this notification behavior through script customization.

Hi @Bee Yook Did you customized this workflow NSTS | GAW - Approval (PO, VB, ER, JE) from the standard one? How did you set the Quantity and Price tolerance?

Hi @Kedalene @markbell10 is correct. You will need the Electronic Bank Payment's license to be able to customize a template. You may refer to the following articles for more information: Creating Custom Payment File Templates Setting Up Electronic Bank Payments Electronic Payment Templates Customization

Hi @User_OH49U Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Kedalene Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @User_OH49U Yes, you can install and configure the Intelligent Payment Automation (IPA) SuiteApp in a NetSuite Sandbox account, provided the SuiteApp is available to your account and Sandbox. Please note that no actual payments are processed in a Sandbox environment. Therefore, dummy or test bank accounts may be used…

Hi @Bee Yook Have you completed the 3-way matching setup and met all the required prerequisites?

Hi @Kedalene Per checking, the standard formats does not permit Alphanumeric Characters in those mentioned fields. Though it is possible to include such characters for other Bank Formats depending on the country and bank structure and requirements. You may coordinate with your Bank to confirm and your Account Manager to…

Hi @Kedalene Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Kevenale Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…