MJ NCO Blue Ribbon

@Red Velasco-Oracle, i'm just curious about this thread/issue- the post shows as "Answer Accepted", but no answer has been provided and, per the update above from Support, no solution will be provided. I thank you for your efforts!

I finally got an update from NetSuite Support on this case this morning after re-opening it last week: "Hello, After careful investigation, I have gathered that this will require modifications to the standard implementation of the product. You can reach out to your account manager to facilitate a consultation with…

Quick follow up on this- seems they closed the case. I've had no response beyond the initial case acknowledgement and a request for additional information. Still awaiting some response after reopening this case. 😑

Update: Just got confirmation that this issue has been identified as a Defect by Support. Defect 840699: Expense Reports > Enhanced File Security = T > Attach File in Expense Report Line > Save button is not working Alternate Solution: 1. In the Expense Report page, go to Communications tab > Files subtab 2. Click New File…

I'm remembering that the 'missing' Folder list/drop-down may not be present in systems where 'Enhanced File Security' is enabled so that may be a red herring.

Yes- they're investigating it but they have not as yet offered any solution. I have also found out according to one user, that if they are instead, editing a transaction, the Alt-0153 code works as expected without the need to disable NUMLOCK. Odd.

Thank you, @Red Velasco-Oracle ! I will log a case with support. MJ

Thank you, @Michelle Jabanes-Oracle. Does that mean that if I create a new dynamic Employee User Group and assign that Group to restrict access to a Folder in the File Cabinet- the restriction will not be in effect until 24 hours after I create the group?

Thanks, @Michelle Jabanes-Oracle- yes, removing the dynamic group restriction then allows all users to see the folders which is what we're trying to prevent. We only want a specific group of employees to be able to see all the File Cabinet folders. It's currently working with the static group but as staffing changes, the…

Yes- I've had two Customers now report this same issue and I have been able to reproduce the issue in both tenants. When the User attempts to select a Filter option at the bottom of a Financial Report, Income Statement, for example, a JavaScript error presents and the list is not visible nor accessible. @Francesca Nicole…

Thanks, @Micah Timbol-Oracle, I have not as yet created a NetSuite support case for this but I will. This is still an issue. I'll update this thread with the Defect number if one is issued. Thanks! MJ

Thank you, @Michelle Jabanes-Oracle . The members of the dynamic group were never able to see the folder. Even after 24 hours. I will test this again but after several attempts, I had to resort to a static group which will be difficult to maintain. MJ

Thanks, @Ivy Lopez-Oracle. It seems a 'static' group does work but is obviously much more difficult to maintain than a dynamic 'search driven' membership group.

Agreed. StickyNotes bundle has been updated to 2.01.8.

We have at least 2 Customers experiencing this same issue. All StickyNotes are gone after the 2025.1 update. We confirmed that this is issue is present in the 2025.1 RP tenant for one other Customer but is not in their 2024.2 production system. Please advise.

What's confounding, is that users swear this behavior is new. They're saying it would previously retain the line breaks or carriage returns even after clicking the link to edit the Long Text content. They want me to fix it. 😕 😣 Thanks for this confirmation. MJ NCO

Thank you, @Patrick Fresnosa-Oracle. Yes- the data in question is returned in and is being edited in a Custom Search Portlet on the users dashboard. The data from the Long Text Field displays the data including line breaks until the user clicks into that column/field for inline editing. Once the field data is reloaded for…

Thank you, @Patrick Fresnosa-Oracle - It is a custom 'Long Text' type field. The only formatting are the returns added by users to separate lines. Thanks for your efforts! MJ

Acknowledged. Thank you, @Jervin Nicholas Teopengco-Oracle

Thank you, @Jervin Nicholas Teopengco-Oracle! Apologies- I should have said that this is part of the Supply Chain Management (SCM) bundle ( NetSuite ERP Platform - Supply Chain Management (3834147) ) so it will not occur in tenants without that. So far as I can tell, this functionality does NOT use advanced PDFs. We were…

Greetings, @Jervin Nicholas Teopengco-Oracle - I'm just curious about this, if custom fields created for the "Inventory Status Change" object and/or form are only visible if/when applied to a Purchase transaction- and, you can create a Custom Inventory Status Change form and set it as 'Preferred' as I have but that form is…

Thank you, @Jervin Nicholas Teopengco-Oracle . Not the answer I was hoping for but I appreciate the information. MJ

@Nicole Mendoza-Oracle I should also mention that I receive this same error, "the bank folder processing path you entered is incorrect.... " on a second SFTP host that does have a path; the files are not at the root folder as they are with the bank. I mention this because it seems no matter what path I use, the files are…

Thank you, @Nicole Mendoza-Oracle. I did have two Inbound configurations. I deleted one and retested the original which initially resulted in just a blank screen. Another test results in the same path error.

Was this error also part of the fix? Different error but still unable to retrieve any bank files. 😔

Thank you, @Nicole Mendoza-Oracle. I am no longer getting the "Invalid Folder ID" error. However, I now receive an error that says: "The Bank folder processing path you entered is incorrect. Enter a correct path and then try again." All files from the bank are being placed at the root and I can see them by connecting via…

Greetings @Nicole Mendoza-Oracle! Was there any resolution to this? I'm encountering the same error message when attempting to manually download files from the SFTP host. This issue described by @User_QL13N seems to be the NetSuite Folder ID- not the Host or Financial institution file path. Prior to initiating the…

This is really unacceptable. Please resolve ASAP.

So what we ended up doing... We associated the Advances GL account with a new Expense Category, "Employee Cash Advance". Employees requesting an advance can now submit an Expense Report (ER) with one line using the Employee Cash Advance expense category. This Cash Advance ER can now be paid via ACH as any ER would. Since…

Thank you, @Joahnna Given Uy-Oracle !