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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Matt Arett Newbie

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  • Since the issue is with the Workflow, you can cancel the workflow and then perform an action on the transaction to start the workflow from the beginning. The administrator will be needed to do the actual cancelling. To cancel the workflow, view the transaction and select the System Information Subtab. On the System…
    in No email notification using suite approval Comment by Matt Arett Apr 6, 2026 1:21PM