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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Comments
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Thank you. I have raised a support ticket request. Hopefully they are able to find a solution!
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Hi Francesca, I haven't been able to get sample data yet (since it is hard to pull the raw data from our logging). Hopefully will have an example soon. Regards.
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Hi Pratik. If I look at a Customer Refund that is applied to a Credit Memo in xml view (adding &xml=T to the end of the URL), the refnum shows as CMXXXXX (e.g CM3453, the tranid field of the Credit Memo). But if I use said value in the refnum for the code, it fails with the same error. I even tried using replaceAll=true…
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Any luck on reproducing it @Francesca Nicole Mendoza-Oracle ?
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Hi Pratik, Here is the request message of one that failed:…
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Hi Pratik, The SuiteAnswers didn't assist. I am still in the process of getting an example as I also need to remove personal information from the request.
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Hi Pratik, The fields I set (with their values) are: apply - true doc - the credit memo internal id applyDate - the payment created date from the external system refNum - the credit memo internal id amount - the payment amount Note, the above works fine if it is a refund for a credit memo by itself. It only fails if part…
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I will have to get a new example, as we had manually fixed (in the UI) the ones we originally found the issue with. Thank you for investigating the issue!
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We are using the v2022_2_0 WSDL. The gift certificate values can be entered in the UI through the Billing>Payment subtab of an invoice, so I would say that gift certificate assignment wouldn't be a calculated or hidden field. I will look into our scripts and workflows, but I am pretty sure we don't have any that would…