Michelle Jabanes-Oracle

Hi @Elizabeth Vance Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights! You may also check the following SuiteAnswers below. Adjust Logo Size When Printing Using Transaction Form PDF Layouts Adjust the…

in Adjusting logo size Comment by Michelle Jabanes-Oracle Jul 21, 2023 2:00PM

Hi Brian, Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights! In the meantime, you might be interested in participating in our Pop Quiz. You only have until July 21, 2PM ET to comment on your answers and…

in BIN RECORD ZONES ARE BLANK AFTER SAVING Comment by Michelle Jabanes-Oracle Jul 21, 2023 1:57PM

Hi @User_Q1DPO, I agree with @Pierre_Plourde. You cannot log in concurrently. NetSuite will not allow you working on both accounts at the same time. For reference, see SuiteAnswers ID: 34570. I hope this answers your question.

in sharing email access Comment by Michelle Jabanes-Oracle Jul 21, 2023 1:35PM

Hi @MikeGodbout Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights! In the meantime, you might be interested in participating in our Pop Quiz. You only have until July 21, 2PM ET to comment on your…

in Custom Transaction Type uploads Comment by Michelle Jabanes-Oracle Jul 21, 2023 1:25PM

Yes, it is an expected behavior. In general, updating a bundle causes unlocked bundle objects in the target account to be updated to match source account bundle objects. If you change any of the unlocked elements of an installed bundle, a bundle update may overwrite or merge the changes. If a bundle update overwrites…

in Bundle vs SuiteApp role permissions update Comment by Michelle Jabanes-Oracle Jul 20, 2023 11:39PM

Hi @User_N0ATO This feature is logged under enhancement #126704 Setup > Support > Setup Support: Be able to send automated email notification when the case status has been closed. However, you can send email upon Case Status Closure via workflow. Please see SuiteAnswers ID: 89085. I hope this helps.

in Support Case Closure Notification Comment by Michelle Jabanes-Oracle Jul 20, 2023 11:04PM

Hi @User_E1GW7. I was not able to replicate your issue. The screenshot provided above is from a saved search email with Highlighting and Send Within Message on. When you test this, how many rows are in the result? Is this the only saved search that is experiencing the issue? Can you try to create a simple search that has a…

in Saved Search - Email - Customize Message - Send Within Message Comment by Michelle Jabanes-Oracle Jul 20, 2023 9:52PM

Hi Kei, Below are the answers to your questions. Q1) No Q2) No You can vote for the enhancement request at SuiteIdea. Thank you.

in How do I see NetSuite password history Comment by Michelle Jabanes-Oracle Jul 20, 2023 9:00PM

Hi @User_EGEIP, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

in Custom Role to Manage Customer Returns Comment by Michelle Jabanes-Oracle Jul 20, 2023 6:00PM

Hi @Karim Atef Elsaman, I don't believe you can add a particular line. However, as per testing, you can add the field to the forecast report. See example below. I want to populate the Cost Estimate Type in forecast report. Type the name of the field in the Search fields and click enter. Add the field and click Preview.…

in Forecast per quote line Comment by Michelle Jabanes-Oracle Jul 20, 2023 5:35PM

Hi @Andrii Siryi Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in SOAP WS: Amount remaining for "Journal entries" Comment by Michelle Jabanes-Oracle Jul 20, 2023 3:33PM

Hi @Kei inoue-mizu Users are required to update their passwords at least every 90 days, or the number of days you entered in Setup > Company > General Preferences > Password Expiration in Days. As for a Report or Search that can determine when an user changes their password, this is logged under Enhancement #123712.…

in How do I see NetSuite password history Comment by Michelle Jabanes-Oracle Jul 19, 2023 11:22PM

Hi @Richard Appleford OB, The more votes we can get, the better. Our Product Management team periodically reviews these Enhancement Requests and perhaps this will be available in a future release. Is the period already closed?

in Cannot change the close date? - request an Enhancement Comment by Michelle Jabanes-Oracle Jul 19, 2023 11:16PM

Hi @Vernita Are you the owner of the Custom Record? If so, the owner can use all access levels on the custom record. For reference, please see SuiteAnswers ID: 69002. I hope this answers your question.😊

in Role Permissions not working on custom record Comment by Michelle Jabanes-Oracle Jul 19, 2023 11:07PM

Hi @User_EGEIP, To view the Return Authorizations page please allow the following permissions. Login in as an Administrator Navigate to Setup > User/Roles > Manage Roles Custom Role: Click Edit Click Permissions Click Transactions Permission: Select Return Authorization Set the Access Level with at least Edit level…

in Custom Role to Manage Customer Returns Comment by Michelle Jabanes-Oracle Jul 19, 2023 11:00PM

Thank you for the screenshot, @User_E1GW7. Can you please confirm that the saved search result is working as expected and that the issue only happens when sending the results within the email? If the saved search result is not working, we need to isolate the saved search and make sure that we have the search results that…

in Saved Search - Email - Customize Message - Send Within Message Comment by Michelle Jabanes-Oracle Jul 19, 2023 6:22PM

Hi @User_HWW8S Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Print Comment by Michelle Jabanes-Oracle Jul 19, 2023 3:34PM

Hi @kariingvaldson Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Is commit column in the Sales Order to Kit items possible to be changed? Comment by Michelle Jabanes-Oracle Jul 19, 2023 3:15PM

Hi @User_IRLNG Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in What is wrong with my saved search for EFT Vendor Prepayments? Comment by Michelle Jabanes-Oracle Jul 19, 2023 3:12PM

Hi Sam, Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in What am I doing wrong on this item import with the Purchase Units? Comment by Michelle Jabanes-Oracle Jul 19, 2023 2:54PM

Hi @Vernita, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

in IP Address restrictions Comment by Michelle Jabanes-Oracle Jul 19, 2023 2:47PM

Hi @Wendy_M I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

in Promo - buy 24 get 24 free Comment by Michelle Jabanes-Oracle Jul 19, 2023 2:45PM

Hi @Amjad Kasem, Please let us know if you need further assistance. Thank you.

in How to Enable sending merge mails to suppliers group? Comment by Michelle Jabanes-Oracle Jul 19, 2023 2:45PM

Hi @User_5HBIC Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Assign Budget Category to COA Comment by Michelle Jabanes-Oracle Jul 19, 2023 2:38PM

Hi @User_6YI1X Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in We purchase a "kit" from a supplier where the parts in the kit can be sold as inventory items. Comment by Michelle Jabanes-Oracle Jul 19, 2023 2:37PM

Hello @User_25Q8W, We would like to check if the solution provided by @Tigran Shahnazaryan helped solve the issue. Let us know if you need further assistance. Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find…

in What is the correct role permission to edit inventory transfers Comment by Michelle Jabanes-Oracle Jul 19, 2023 2:28PM

Hi @Vernita, You need to clear the Restrict this role by IP Address box in the custom role. When assigning roles on the Access tab of employee records, you can assign this new custom role without IP address restriction. This employee can access the custom role from any computer, regardless of the IP address rules set on…

in IP Address restrictions Comment by Michelle Jabanes-Oracle Jul 18, 2023 11:49PM

I'm glad I was able to help.😊

in Payment Receipt Email Template Comment by Michelle Jabanes-Oracle Jul 18, 2023 3:15PM

Hi @Jason_Moore You can use Formula (Text) CASE WHEN {newvalue} = 'Closed' THEN {name} ELSE {newvalue} END. I hope this helps.

in Text Formula Saved Search Results - System Notes Field Comment by Michelle Jabanes-Oracle Jul 18, 2023 2:50PM

Hi @Janis001 Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Is it possible to run financial statements using the cash basis? Comment by Michelle Jabanes-Oracle Jul 18, 2023 2:31PM

Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

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