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Celebrate Your 2025 Community Recap & Achievements!

We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.

View Your 2025 Community Recap

Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Ronit Weisbrod-Oracle Red Ribbon

Comments

  • hello @Dominica Sevilla-Oracle The idea is to send the customer the repair item so we issue SO with 0 value and then invoice to close it (again with 0 value). The customer don't like that solution because he will have to issue many invoices with 0 value and that can cause problem with the tax report in IL. My queustion is…
  • Thank you Katerina for your detail answer. I'm not sure this solution will be the best for us as my client will have in the future more banks instituition and I understand there is a limitation. The best solution for us will be of course of Netsuite but as it seems right now that we will has to check other solutions as…