megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Question of the Week ! You only have until tomorrow, March 12, 2026, 2:00PM ET to comment your answers.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

My Stuff
Default Avatar
See All the Unlockable Badges See All the Unlockable Badges

Sarge Red Ribbon

Comments

  • Hi Brian, You're correct that the custom support administrator is not the same as administrator. I did try using the native support administrator and I get the same message which is surprising because it is a support center type role. I just cannot figure out what permission would cause that particular error. I put in a…
    in Error Message when opening a case Comment by Sarge Aug 16, 2023 6:07PM