SeamusMon Red Ribbon

Mines just spinning at login.. cant get in ( Ottawa Canada )

Tigran, thanks for sticking by me here. I had filed a case with Netsuite about the same time i had posted this, but they've seemingly "disappeared" and haven't heard anything back yet. But appreciate the help from the community, great folks here.

Hi Tigran! Do you have the "Amount" or "Quantity" variance between PO and Bill for Items that were posted to GL 5000? - rarely if ever, 99.9% of the time there's no variance but there'd be zero variance between the receipt and the Bill as those have to match for us. Do you click "Bill" from the PO or the Item Receipt? It…

HI Tigran, Thanks again for the assistance. No In the case of this one outlier it is one bill, but it is more common to have multiple bills against a PO ( support and services tend to ship after the hardware, but for this one instance it is one PO, one receipt and one Bill Yes we use receipts and fulfillments. We use the…

Hi Tigran, for the images below this is the oddest case in point i can present. All sku's created are of the expense account and income account on the "ITEM CONFIG" image. the PO GL Impact, consistent and what is expected. The Corresponding Bill, you can see that the first 5 are correct and then the balance arent. Of note,…

Hi Tigran, No, i checked that before but just double checked again. No SuiteApps in play for us on the Billing side beyond "sticky notes" and a "drag and drop" for files.., no scripts associated, do have a couple of workflows but they're just to lock the transaction after we close our month and to keep people from posting…

This is driving my team batshit crazy.. whatever bright bulb decided this was a good idea needs to be fired.

sadly, old posting but i have the same issue.. i'd like to turn this infernal warning off somehow.

Hi Folks, I have the same issue with every single Netsuite user in my company.. for us its roughly 10-15 minutes its booting us out. All modules ( active and not sandbox ). Not a wanted "surprise feature" - Netsuite please address this. Shaun

seem to be back up.. testing.

And i always like the terminology. "degradation of service".. i have zero service.. none.. nada.. it's not degraded.. it's just not there. Kinda like the Monty Python Cheese or Parrot skit. I'd laugh if it wasnt for my entire company yelling at me right now.

Yup.. this is the end of my busiest Q1 we've ever had, and everything has to be invoiced out today. Timing.. truly couldnt be worse netsuite.. Time for you folks to start using failover in your server designs.

Lol.. would love to.. but Netsuite hasn't posted anything so completely.. and as usual.. useless.

Yup.. i'm completely down.. cant get back in.. those in.. cant do anything. In Ottawa Canada.

yup... blank screen. this is seemingly happening a bit more frequently these days. Whatever happened to redundancy.

my rep responded.. "this is a known issue".. but sadly.. SFA for when things will be fixed.. but they will create a case for me. how thoughtful. question.. getting tired of the Oracle BS when they go down.. anyone have experience with Dynamics? is it as bad as NS has become lately?

i'm completely down.. gives me an error page along with all my roles... Ottawa Canada.

up and running with Chrome for the past 20 minutes.. not counting my chickens yet but i have hope. can do quotes, estimates, PO's.. posting transactions are saving and a proper rate and responsiveness has been good.

Brilliant answer Jack, helps those of us that have been down for 2+ days tremendously.

I have the exact same question.. going into day 3 tomorrow.. and i've lost 10's of thousands of dollars of lost staff productivity, inability to invoice, ship goods off my dock.. let alone quote clients, process orders. complete standstill. and still no explanation as to why, and brutal customer service and the inability…

Same here.. still having issues. down for 2 full days now.. no end in sight

so.. not rocket science here.. move us onto a server that works. maybe start using vmware and vmotion? What about the touted backup and redundancy? Down 2 days now.. with bafflegab from NS/Oracle as a response. So question.. what's the value of NS technical support here folks.

yeah, i pointed the same out to my rep.. it's like watching a Trump news conference and as factual... not good when NS starts playing with the truth. i was told my account was "fixed"... well.. about as fixed as Trump has a wall. 

Massively.. went down around 8am EST.. still down as of almost 9pm EST.. no answers.. no idea when our company is going to be back online. taking 20 minutes to save a record and that's if it doesnt crash. brutal. no explanation.. no timeline to repair.. in Ottawa Ontario Canada.

I agree with trimblee.... no easy way to do this and other than via serialized inventory ( then the index becomes the serial number ) i dont think you can. Very very cumbersome and it predicates that the items are serialized to begin with. We don't use that ourselves and have resorted to using the "special order" on the SO…

Hi! No - we have a script that takes whatever is put in as the item and autopopulates the other 3 fields and also ensures that there are no spaces pre or post. It's as if our vendor field has a max length of 12 characters and not the 60 it should. We're also a long long time user - right from the inception of netsuite and…

I find that my inventory balances out... so the RMA process does indeed work. But i'm also mystified that there's absolutely no way to print out any documentation nor does there seem to be any kind of triggering mechanism in Netsuite to handle Vendor RMA's. Would it be fair to say that it's the inverse of a purchase and…

The GM feature was something we too had hoped would be fixed.. but are disappointed to see that Netsuite has taken the easy way out and have done this on a cost average basis... and in my low margin industry that simply doesnt work. I've been waiting for some 6 years for Netsuite to have the ability to tie a Vendor PO to a…

Yeah.. it does exactly that on a batch.. but it's so minimalist as to almost be worthless. You can only have one email set to an account.. if you change that email god forbid they purchase against an "older" quote as it gets sent to that "old" email... and you cannot customize the message beyond what Netsuite thinks is a…

Agreed! Handy trick to know.