Shorin Rio Daa-Oracle

Hi @Puja Ghosh, Apologies for the late revert on this one. Can you share a screenshot of your record where it is showing the item number only? So I would know which field you are referring to because from my end, it is showing the item name. Regards, Sho

in Add the item display name in the Engineering Change Order Comment by Shorin Rio Daa-Oracle Feb 20, 2026 8:11PM

Hi @John Nikko, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Saved Search for Shipped Item Fulfillment Comment by Shorin Rio Daa-Oracle Feb 20, 2026 5:44PM

Hi @John Nikko, Can you share the criteria and results tab of your Saved Search? From there let us know what isn't working so we can investigate it further. Regards, Sho

in Saved Search for Shipped Item Fulfillment Comment by Shorin Rio Daa-Oracle Feb 18, 2026 9:03PM

Hi @Vernita, Were you able to check our previous comments? Let us know if you still require further assistance. Regards, Sho

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Feb 18, 2026 6:39PM

Hi @ Nissam CP, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Stock Checking Quick Access Comment by Shorin Rio Daa-Oracle Feb 18, 2026 6:37PM

Hi @Joel Ratcliffe, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Netsuite Order Allocations Comment by Shorin Rio Daa-Oracle Feb 18, 2026 6:35PM

Hi @Nate Elsner, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in UOMs in Workbench Comment by Shorin Rio Daa-Oracle Feb 17, 2026 9:18PM

Hi @Nissam CP, Apologies for the late revert on this one. Kindly refer to the screenshots below for the Criteria and Results tab of the Saved Search I have tested: Criteria: Results: When I run the search, this is how it looks like: Kindly note the following: Based on our testing, it is difficult to display the specific…

in Stock Checking Quick Access Comment by Shorin Rio Daa-Oracle Feb 17, 2026 7:58PM

Hi @Joel Ratcliffe, Based on our related documentation, the allocated quantity on order reservations cannot be updated either in NetSuite or by CSV Import. Allocated quantity is updated only when you save a reservation, create a supply transaction, or run an allocation batch. Regards, Sho

in Netsuite Order Allocations Comment by Shorin Rio Daa-Oracle Feb 17, 2026 7:33PM

Hi @Vernita, Based on our related documentation, the allocated quantity on order reservations cannot be updated either in NetSuite or by CSV Import. Allocated quantity is updated only when you save a reservation, create a supply transaction, or run an allocation batch. Regards, Sho

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Feb 17, 2026 7:29PM

Hi @User_TPSFI, I tried to look for related documentation regarding the error that you are getting and found this solution which you can try: Log in using Administrator role Global Search: enter Print Report List Click Print Report List Click Edit for the WMS-Item Label Default Printer: Default Printer Type: select Printer…

in SCM Web App Label Printing Error Comment by Shorin Rio Daa-Oracle Feb 17, 2026 7:19PM

Hi @User_UWI8U, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Using Analytics to build a margin report Comment by Shorin Rio Daa-Oracle Feb 17, 2026 4:58PM

Hi @User_BRU1F,glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in Bill Reference Number on a Custom Financial Assets Report Comment by Shorin Rio Daa-Oracle Feb 17, 2026 5:06AM

Hi @User_UWI8U, Apologies for the late revert on this one. May I ask if you currently have a Saved Search, a customized report, or a report in SuiteAnalytics that you are working on but is not producing the expected results? If so, I would appreciate it if you could share screenshots of the report’s criteria, formulas, and…

in Using Analytics to build a margin report Comment by Shorin Rio Daa-Oracle Feb 16, 2026 4:42PM

Hi @Rodney W, Kindly file a support case and include the exact error message you are encountering. There have been similar reported cases, and our product team is currently investigating the issue. Submitting a support case will allow your concern to be properly reviewed and will ensure that you receive updates directly…

in Fedex account registration Comment by Shorin Rio Daa-Oracle Feb 16, 2026 4:28PM

Hi @User_HGICI, Apologies for the late revert on this one. Can you share a screenshot of the exact error you are getting? Thank you! Regards, Sho

in Fedex account registration Comment by Shorin Rio Daa-Oracle Feb 16, 2026 4:16PM

Hi @User_5FWNK, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Item Fulfillment Error Comment by Shorin Rio Daa-Oracle Feb 16, 2026 4:10PM

Hi @User_5FWNK, To isolate your concern, I have the following questions: When using a Standard Form is this error still reproducible? Are there any Scripts or Workflows deployed in this record that might be causing this error? Regards, Sho

in Item Fulfillment Error Comment by Shorin Rio Daa-Oracle Feb 11, 2026 9:45PM

Hi @ User_HV6EH, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in On time Delivery Tracking Comment by Shorin Rio Daa-Oracle Feb 11, 2026 9:30PM

Hi @jb123, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

in Missing Tax Code on Sales Tax Payment Comment by Shorin Rio Daa-Oracle Feb 11, 2026 9:12PM

Hi @JM Benitez, Were you able to check the inputs provided by our fellow member? If you would like to confirm if you can achieve your desired results through scripting or workflow, it is best that you reach out to your Account Manager. Let us know if you still require further assistance. Regards, Sho

in Address Generated from Shipping Label is Different from the Shipping Address in Transaction Comment by Shorin Rio Daa-Oracle Feb 9, 2026 11:17PM

Hi @Janice De Ocampo, Apologies for the late revert on this one. Can you provide screenshots for this so I can test this further? Also, kindly confirm if this is happening to a specific transaction or item only. Regards, Sho

in You cannot receive more items than you shipped for an intercompany transfer order. Comment by Shorin Rio Daa-Oracle Feb 9, 2026 11:08PM

Hi @User_HV6EH, Kindly provide a sample scenario or screenshots of the related records to give more context to your concern. This will help us perform further testing and review the behavior on our end. Thank you, and we look forward to your response. Regards, Sho

in On time Delivery Tracking Comment by Shorin Rio Daa-Oracle Feb 9, 2026 10:49PM

Hi @User_S6HY0, Based on further checking, there are existing cases with similar concerns that are currently being investigated by our engineers. We kindly recommend filing a support case so your account can be attached to the related issue for proper tracking and updates. When submitting the support case, please include…

in Unable to create new entity group record (2026.1) Comment by Shorin Rio Daa-Oracle Feb 9, 2026 10:44PM

Hi @RobertBongers, Based on testing, it is not possible to set a default location list view when the Advanced Item Location Configuration (AILC) feature is enabled. Users will need to manually select their preferred view (standard or customized). Once selected, NetSuite will remember the last used view when opening other…

in How to seta different Default View on Locations list within Item Record Comment by Shorin Rio Daa-Oracle Feb 9, 2026 10:24PM

Hi @User_09GDW, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in WMS Smart Count Or Inventory Count Comment by Shorin Rio Daa-Oracle Feb 9, 2026 12:38PM

Hi @User_09GDW, Apologies for the late revert on this one. If you are confirming whether setting the Inventory Count to 0 will empty the bin and all items with inventory in it, then yes, you are correct. Once the count is completed, an Inventory Adjustment transaction will be automatically created to reflect the counted…

in WMS Smart Count Or Inventory Count Comment by Shorin Rio Daa-Oracle Feb 4, 2026 10:03PM

Hi @Lyle Saltzman, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Zebra Printer for UPS Ship labels - how to set up? Comment by Shorin Rio Daa-Oracle Feb 4, 2026 3:43PM

Hi @User_S1UWC, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in Ghost inventory commitment - how to resolve? Comment by Shorin Rio Daa-Oracle Feb 4, 2026 3:53AM

Hi @Lyle Saltzman, There is a step by step procedure in setting up thermal printers in SuiteAnswers article which I will be sending it to you below. Should you require further guidance on how to do the steps, you can file a support case. Printing Integrated Shipping Labels With a Thermal Printer Regards, Sho

in Zebra Printer for UPS Ship labels - how to set up? Comment by Shorin Rio Daa-Oracle Feb 3, 2026 4:59PM

Shorin Rio Daa-Oracle · Technical Support Engineer · Gold Trophy

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