Tom Dalton · Owner · Silver Medal

Yes, I confirmed it with my sales rep. These "goodies" will not be free. They do have a new package deal called "the NetSuite ecommerce edition" and it doesn't seem to matter if you already purchased all of it's components individually. You have to purchase this specific "NS ecommerce edition" to get access to this new…

Also, we use multiple vendors ...I hope my instructions still apply if your not using the multiple vendor feature. -Tom

Yes, we had the "full version" of NS along with the "site builder bundle" and were excluded from Web-Store "Product/Item User Reviews" because we didn't purchase this relatively new "ecommerce edition". Call your rep. Let them know that much cheaper ecommerce webstore/carts include such functionality and more for free or…

I'm officially depressed, but not surprised. I really don't want the "ecommerce edition". I just want access to the new bundle (or to an entirely different webstore platform). I think the only module that we don't already purchase from the "ecommerce edition" is the "Site Analytics", but we don't want it. We get all of the…

Looks like SuiteSource Repository Bundle ID 1816 includes... -Image Rollover Template The image rollover template customizes item description pages with multiple images, providing multiple views of your product. When a customer rolls over a thumbnail, a larger version of the image is displayed on the item page. -Product…

I was told that the SuiteCommerce version isn't search engine friendly. In other words, the customer reviews can't be seen and/or indexed into Google because of the way that their product review solution is built. I probably would have purchased the review package until I was told that bit of information. The whole point…

We also need a way to calculate LTL motor Freight fees in the shopping cart. Have any NetSuite partners considered making a solution? Tom

Has anyone figured out a way to require or force web-store users to pick a specified shipping method for a specific item? Like forcing them to pick "LTL - Motor freight" for a very large item that can't go by UPS? -Tom

Enhancement 106570 and Enhancement 130037

We were reminded of this Business/Residential issues today and it goes back many years in NetSuite. We have added a custom field to NetSuite and it asks "is this a residential address?" during store check-out. Unfortunately, we aren't clever enough to make that information auto-transferred over to the customer's record…

let everyone else do the testing and if you can't find any positive feedback on the forum, then keep waiting We adopted the same policy. We almost used bin-management until we read about the many problems in the NS forum. Let someone else pay to work out the kinks. If I beta test for someone, I want a paycheck ...not a…

Should anyone else need this question answered... Use... ('item','pricelevel1') Don't use... ('item','denselistsalespricehtml')

I usually click on "inactive = yes" and "Display in Web Site = No" for the obsolete child item. T

I couldn't remove a sold out matrix item from the website I must be missing something. I've been removing obsolete child items for some time. I go to the child that I want to remove and I click on "Item is Inactive = yes" and it goes away. My matrix child problem is that we have many hundreds of items that only have TWO…

It is at... http://browser.netscape.com/downloads/ Let me know if it fixes your problem. -T

Evan, I called NS support and we tried (while doing WebEx) the "insert before" field on the item custom field. I didn't work. We then tried customizing the the item creation form by changing the order of matrix items. That also didn't help. Then we tried the "insert before" field on the item custom field a SECOND TIME.…

Buster, Did you get an answer? I was having the same issue today. I am trying to order a matrix so it creates the item codes in the right sequence as required by our vendor. I can order some things, but haven't been able to choose the order of the automatically created item codes. -Tom

We learned what was causing one problem we had in this area. On matrix items, the inventory status tag <%=getCurrentAttribute('item','stockStatusMessageHTML')%> MUST be placed above or before the <%=getCurrentAttribute('item','addtocartdrilldownhtml') tag. See... SuiteAnswers article id: 27813 Our only remaining issue is…

Is this feature still missing? We're having issues with people wanting to know if a matrix child item is backordered.

Too complicated for our abilities. Too bad NetSuite doesn't provide the new item templates they said were coming 5 years ago and include such advanced features as what you've described to show matrix child item images and stock levels.

I just got an order today that should have been taxed (and would have prior to v2007) and they were NOT charged tax. Customer record ... Taxable = Yes Sales Order ... Taxable = Yes Sales Order ... Tax = Illinois Sales Tax Sales Order ... Tax Rate % 7.5 Tax Charge on Order = $0.00 A preference probably got changed with…

We have found that ours works BUT we have one particular item that doesn't work. The preference for the item is set to "taxable". It is an inventoried matrix item. We can add any other item to an in-state sale order and it charges sales tax. The one "defective item" can be added to an in-state order and it doesn't add tax…

No. That was the first thing we looked at. But ...assuming it was one of those super weird NS glitches was the key. We set the item from "Taxable=True" to "Taxable=False". We updated the matrix. We set the item from "Taxable=False" to "Taxable=True". We updated the matrix again. It still didn't work. We did all of that…

They almost need a tag like this... <%=getCurrentAttribute('item', 'salespricequantityone')%> We have a similar issue. We want quantity prices, but we ONLY want them to display when drilled all the way into an item. We want just the lowest quantity price displayed in our "category level" templates. We could use a different…

We tried this but ran into a brick wall. You probably have thousands of customers that default to the standard NS customer center role. They can't be mass-updated to a new custom role. So, you can customize the role, but without the ability to mass-change your existing customers to use the customized roll ...you are stuck.…

Gurumantra, your welcome. D.J. we deactivated the default column titled "Item" in the cart and turned on "Item Name/Code" and now (thanks to this enhancement in v2007) we will finally get to have both our part numbers and our item descriptions in our cart while also retaining proper webstore search result item titles. Just…

Thank you DJ. That answer took years to obtain, but better late than never. Someone once implied that I couldn't do it because of faulty NS implementation. Your reply cleared things up for me. Thanks again.

Hi Tom, I think you are scheduled to get Beta access on Monday 7/16. We already had Beta access about two weeks back. Then it stopped working. Then it said... Scheduled maintenance is currently being performed on the system. Your account will be available at 12:01 AM PDT. ..and that lasted for about a week and now it…

How much did Channel advisor cost? If I remember ... it is quite expensive for their "set-up"? T

Will the pricing be the same? The NS solution is currently too expensive ...given the number of orders that we would get from an integrated eBay store. This is one of those features that I would love to use ...if it were included for free (like it is in CityMax and other low cost ecommerce sites), but I wouldn't pay NS…