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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comments
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Hi Troy, Did you get it to work?
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Do you by any chance know how to get a custom record?
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Yes, I am interested in know how to do it as well.
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Was there a solution to this issue? I'm having the problem.