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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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Did a Guru check my concern? This is not acceptable that its a system limitation. It has a way to check in the System. I provided the case number to inform you that my issue is not resolved not to tell me the second time that its an enhancement.