User_4KTGS

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In my output it shows the Balance Forward line but no open invoices. I guess there are no open invoices for that customer. Thanks for your reply.

in How can I display the open invoices that make up the amounts in the footer of the Customer Statement Comment by User_4KTGS Feb 25, 2026 4:48PM
Hi Angela, thanks for your quick reply. I was using the Generate Statements page by customer group, not the individual statement. On the bulk Generate Statements page, even ticking "Show only open transactions" does not display open invoices. Does that make sense? Thanks.

in How can I display the open invoices that make up the amounts in the footer of the Customer Statement Comment by User_4KTGS Feb 25, 2026 4:41PM
The error message says that the customer must be in the same subsidiary as the bank account - if applicable -. Is there a way to stop the system checking the subsidiary? Help article: Important Only customers with the same currency and subsidiary (if applicable) as the selected account are available for selection.

in Automated Cash Application error when customer is in different subsidiary than bank account Comment by User_4KTGS Dec 12, 2024 2:56PM