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We'd love to hear your thoughts on the Latest updates in the NetSuite Support Community (UI/UX edition) – December 2025. Your feedback is important to us—please let us know what you think or any suggestions you may have in the comments!
Comments
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I figured out the solution! I had to create a new Reconciliation Rule that ignores the lead prefix, and now everything is automatically matching.
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We are using the J.P. Morgan plug-in to process payments. NetSuite support thinks it's an issue with the plug-in, so I have scheduled a help session with them.