User_I523R Red Ribbon

Thanks for you reply @ Jam Amper-Oracle Follow-up question, what does it exactly do when reprocessing payments, especially since ours is configured "to capture payments as soon as the customer places the order", will it reverse the previous captured payment and then re-capture another payment with the new amount? -IP

Fair enough, entirely possible, but I don't really think so. The reason is because I had done some troubleshooting… Assumptions: "UI form" display setting set to "inline text" "Import Only" form display setting set to "Normal" CSV Import strictly using "Import Only" form in Advanced Option ** Import would only work if I…

Thanks ~angela, I'm now really curious as to why the "import only" form approach did not work as expected.

Responding to ~angela's post. That's exactly what I did initially because that was what we saw a NS employee did during our NS implementation. However, what I encountered was the CSV Import using the "import only" form reported successful import, but did NOT actually update the fields.

For the record, this is the workaround I ended up implementing: In the field setup, the custom field’s Display Type set to Normal. On the Access sub-tab of the fields, I set the default Access level to View, but then "add the Administrator" to the Role sub-sub-tab with EDIT permission. On the forms, I set the custom…

Thanks for your response. I'd like to clarify something regarding this comment… "This is expected behavior in NetSuite. When a custom field is set to Disabled, Inline Text, or Hidden on the form, NetSuite treats it as fully read-only, which means CSV Import cannot update it even if the import appears successful" What I…