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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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Thanks for the help, yes. file a case, the issue was tested. Not experiencing the issue anymore thanks,
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Sorry, a question from a newbie. I don't show any custom segments. A new employee administrator is experiencing this error, set up like all other administrators. Any help appreciated