User_KC8S1 Red Ribbon

From what entity (e.g. customer) or process (e.g. mail merge) did you access the Email button? l I'm doing this from a custom record. The email subject is correct when it arrived at my inbox Yes, the email subject is fine, it's the filename of the attached PDF that is incorrect. Thanks, Steve

Enhancement 122979 - Customer > General subtab > Remove Contact. Enhancement to automatically remove the company information from the Contact Information when contact is removed from the Customer information. Smells like a defect, but whatever. It has 2 votes (including mine) If NetSuite won't delete a contact when…

For what it's worth, I'm getting the double bounces as well.

Thank you!

Could it be the time the last IFRAME (I can't believe they are still using those!) finished loading?

:mad: I had a page take over 3 minutes to load today. when I called netsuite, they sent me an email that they said I needed to fill out so they can better diagnose the situation. Just give you an example of some of the questions: "How much RAM do you have?" "Browser version..." Come on, gimme a break. It's YOUR servers,…

PS: Also, why does it need to recalculate shipping after you adjust the tax item on a SO? I had an order that said "pick a tax item" when I tried to save the order. I picked a tax item. Then I tried to save again. It said "calculate shipping". It already had shipping calculated BEFORE I was alerted to pick the tax item.…

Does anyone know if this was ever resolved? Any firefox users able to use tapi?

If you have a minute, call up support and tell them how you feel about this one. Issue 100373 -Fax Bulk Merge : Documents > Bulk Merge > Mail Merge > Fax. A blank page being sent in a fax with attachments when there is no message in the Message field for the fax WORKAROUND: none

I've just been told by NetSuite that efax and faxaway don't support HTML. The next solution is to use a PDF attachment and leave the message field blank - however netsuite will still send a blank page even if you don't enter a message. It would be SOOOOOO easy for them to change this behavior, but they haven't. An issue…

There is a new phone system! Jazzy music! BUT, the ERP option is gone. I also am calling about a shipping integration problem and don't know what option to select. Trying CRM... who knows.

We use "Vendor" designation for any company that sells us Products or Services that are used / consumed in the business. The "Other Names" are organization which you transact with but do not have a direct effect on the business operations. Examples would be the IRS, Franchise Tax Board, Bank of America, etc. In your…

You can track just about any data you want with Custom Records. The challenge is determining what level of integration with existing NS workflows and transaction you require. Advice? [LIST] [*]Design with an eye on the Workflow Manager system. It's barely usable in the current version and riddled with unsupported fields…

...It seems like you could also use drop down fields for fields like connection type or syringe type. Yes, you should create a Custom List for each attribute that you want typed and to limit the values. If you want to incorporate additional properties into your "capacity", "connection type", etc. options then you should…

Thanks for the suggestion. I thought about using a department or class restriction as a workaround and I still may do that. My main issues with using Department is that we already use Departments for role restrictions in the company and I'm concerned that introducing a new Department for this one case could have…

Thanks for the info, it does help. I don't understand why NetSuite would do this though, why would this NOT be part of the Accountant role? I just found another example where the Accountant role doesn't have permissions that it should: 'Reporting -> Reconcile Reporting Is there some explanation why these are missing from…

I don't want to customize a role. I don't want to customize a role if I don't have to, seems there should be a standard one for this.

Hi Brett, Sounds cool and thank you for coming back and updating this thread with your experience. I will contact SMS Global and check them out. -Steve

I don't see anything on their website that suggests they have SMS integration to NetSuite. Are you suggesting them because they DO have this product or because they do customization and you think they can do it?

FYI, we gave up and dropped the feature because it was unusably slow (for our needs). We never found a way to speed it up, it's a priority issue on teh NS servers I think.

Thanks, will do.

did you ever get something sorted on on this? it would be great to send a ship notice by SMS as well. It depends on specifically what you want to do and how you want to do it. We are using a company called Message Media and it's really simple... basically we just send an email to them with the phone number in the address…

I hope that some of you found my assistance useful or at least amusing. I'm sorry, no. ;)

Man I just tried it with a test role and couldn't do it either! Either I'm losing it, I just got lucky before or something has changed. Either way, sorry for sending you on a wild goose chase.

I have been able to delete roles that have been used. I have ALSO received the child record error and it was that it was still assigned to a user account. Once I removed it I could delete it.

So the question is whether the recon date field on transactions is exposed in WS schema? Does anyone know this answer? In theory you may be able to loop thru the unreconciled transactions and store the recon date value thereby causing those txns to get grouped into that recon cycle. Now I am not sure if the first txn to…

The best person on the board I know to deal with complicated NetSuite accounting issues like the one you have would be Barry, who is a specialist in this area. I always recommend a chat with him to all my clients who need some Accounting guidance. Thank you for the referral Clint! We do have some accounting "overhaul" to…

This is controlled by your fax integration provider, not NetSuite. I think NetSuite is just sending an email to efax or faxaway with your stuff attached.

I'm new to NetSuite (just a few months), but going back to your original question, sounds like you are importing via web services each payment as an individual deposit. Your Patient payments should be recorded as payments in web services, not deposits. Then, your individual Patient payments should be grouped together as…

and if your orders have been partially fulfilled or have any downstream transaction links the process Olivier described will not work. I would do this with script, it would be pretty simple and a good use of scripting. You can do it right in the debugger, treat it like a "NetSuite Console"