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@j_larr please let me know if NetSuite Support gives you a different answer. Thanks.
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Not yet. I submitted a ticket to NetSuite Support. They have identified it as a defect that may be related to Avatax. However, their engineers have not fixed the issue. They are still working on this. I submitted the NS Support case at the end of March. It has been about 2 1/2 months and they are still working on it🙄
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Thank you, Elychelle. I have submitted a case to Customer Support. They have been able to reproduce the error and they are looking into why this is happening. Have a great weekend.
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I exposed the subscription line on the invoice and I still get the failure error. Now I got the error when I ran it by Customer/Group or All Customers.
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Elychelle, Thank you for your reply. Answer to your questions below: Screen Fields: Recurring Billing - Yes Billing Account - Yes Sublist Fields: Subscription - Yes Charge Type - Yes Subscription Line - No Charges - Yes Another thing is I am only getting this failure message if I run the billing operation and select a…