User_RHYGG

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Hi @Francesca Nicole Mendoza-Oracle I have a similar issue and have tried with a file ending in PEM. It is an SSH key and not a certificate. Still I cannot create/upload the key in NetSuite. I get the same error as @User_QX7QP. Any advice

in How to get SSH key for SFTP server configuration Comment by User_RHYGG Oct 16, 2025 8:42AM
Error resolved with help from NetSuite Service Desk. If there is a user with negative internal id. It throws the error.

in Installation Error with Smart Count Foundation Comment by User_RHYGG Jan 3, 2025 5:28AM
All of the prerequisites are in place. Will need to file a case then

in Installation Error with Smart Count Foundation Comment by User_RHYGG Nov 17, 2024 4:18AM
Yes, it has been provisioned. As well as the WMS module which we also need to install and implement.

in Installation Error with Smart Count Foundation Comment by User_RHYGG Nov 15, 2024 8:41AM
You can cancel a receipt by deleting it. Open the receipt in Edit mode, select Actions then delete. You must have right permissions.

in Is it possible to cancel an item receipt via a button cancel? Comment by User_RHYGG Nov 14, 2024 9:02AM