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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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Yes, these are transactions that have been processed. We can see them on the American Express online account as processed but they aren't showing up in Netsuite. We have an American Express business card not the corporate card. I think I read that there may be issues with the business card. We aren't sure what else to do…
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Thanks Micah- we have tried the above list of instructions multiple times for American Express. Some of the transactions download but not all of them. Doesn't seem to be a pattern for which ones come through. We have to actually enter everything manually at this point to make sure we get all the transactions properly…
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Micah- Thanks for responding! We tried this and it definitely fixed our bank feed with Chase Bank. We gave it about a week to catch up but unfortunately still experiencing issues with getting the AmEx transactions to download. Even when we push a manual download it isn't complete or correct. Any other ideas for getting the…
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Has this defect been fixed? We are not able to import from our AmEx business card. Any advice would be helpful.
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Was this issue resolved for you? We are having the same issue of having a business AmEx as opposed to a corporate AmEx and not all transactions are downloading overnight. Thanks in advance for any updates!