jdvguard Blue Ribbon

Also down. All 5 of our sites. Internal Netsuite is working but slow.

We're up again. 1:16 pm MST.

We're seeing the Bill Queue staying as Pending as well. Submitted two batches of about 20 each. It's been 30 minutes now, and they're still showing as pending.

Down here too. Anyone have an ETA?

Having the same problem. Anyone know a workaround for the time being? Maybe Fedex/USPS? Jeff All Together Enterprises

Having the same problem. Customers can't place orders by UPS and phone reps can't take orders using UPS shipping methods. Also, web services orders using UPS shipping methods are failing to import. This is killing our business. Netsuite, please update us ASAP on the status. Jeff All Together Enterprises

Looks like we were down for several hours on Friday night but were up for the rest of the weekend.

We had the same thing happen last night. It seemed to go on for a few hours and then fixed itself. At least today's orders seem to be working, but now we have to go through last night's orders and contact the customers for payment information. Is this something that's going to happen again? Jeff All Together Enterprises

Our e-commerce sites are all down as well: www.massagenaturals.com www.alltogetherdiaper.com www.bodylinen.com Can someone at Netsuite let us know what's going on? Jeff

Down in Utah. Netsuite, is there an ETA?

If anyone's used the new 2009.1 features to integrate Analytics across domains, please post how you did this. I think the desire for this solution is widespread. Jeff All Together Enterprises

Add us to the list of people down. It keeps going up and down. Customers can't check out and forms aren't working. Can someone from Netsuite please update?! Jeff All Together Enterprises

We're having problems too. Will someone from Netsuite post and let us all know that this is being worked on ASAP? Thanks. Jeff HouseofAntiqueHardware.com

same problem here. We had spotty problems yesterday. Problems continue today and seem to be getting more frequent. Jeff House of Antique Hardware

We were given issue 113317 Matrix Item Dynamic Pricing not functioning; i.e. Price X to Price Y doesn't change when specific item selected. If you're experiencing this as well, please ask to be added to this issue to encourage Netsuite to increase the priority in which this is handled. Jeff

Netsuite, We are experiencing problems similar to Dave's. Customers can't place orders online, and the internal site works only intermittently. Jeff

Ian, Darrell, and anyone else interested: I FINALLY got ahold of someone in support that was able to address our problem, after 1 1/2 hrs on hold. Here's the solution that worked for us. 1) Go into Setup -> Users / Roles -> Manager Roles 2) Go into the Customer center role. If you've customized this role, you'll need to…

Doug, I'm on the phone with Gold Support. They say there's no issue for this and there's no record of anyone working on it. Our customers still cannot place orders online. Will someone at Netsuite please let us know what the progress is? If there is an issue # for us to add to, please provide it so we can add our names to…

Doug, Thanks for the update. For us, our internal site is back up, but our Webstore still does not allow customers to place orders. So there's progress, but the problem is not completely solved. Jeff

Yeah, we're down too. Customers can't place orders online either. They get this message: "Notice: permission violation. You need a higher level of the transaction/sales order permission to access this page. Please contact your account administrator". It started about 30 minutes ago. We have made no recent changes at all. I…