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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

perkopolis Newbie

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  • Make a journal entry and make sure the customer name is filled in, so it posts to the AR aging and zeros out the customer account. Since you have a customer credit memo, you will be increasing (debiting) AR by the same amount and using an Other Income account for the credit. You could delete the CM but usually those…
    in How do you write-off credit memos? Comment by perkopolis Feb 17, 2012 3:36PM
  • Make a journal entry and make sure the customer name is filled in, so it posts to the AR aging and zeros out the customer account. Since you have a customer credit memo, you will be increasing (debiting) AR by the same amount and using an Other Income account for the credit. You could delete the CM but usually those…
    in How do you write-off credit memos? Comment by perkopolis Feb 17, 2012 3:35PM
  • Since the update on Friday night, our customers are getting an error message "Invalid Reference Number 30899 for Promotional Code" when trying to 'proceed to the checkout' from the shopping cart. This is greatly reducing our online orders. (Case #1643442) We are getting the same reply from NetSuite support...stating that…
    in Ecommerce nlapiLookupField API broken Comment by perkopolis Mar 12, 2013 9:49AM
  • We are still experiencing severe slow performance in NetSuite. I would say it is not fixed yet.
    in Seeing intermittant slowness in our account Comment by perkopolis Mar 19, 2015 9:29AM