rcreasy

We just signed our renewal for 2015 and were not charged for the integration. So far, I have not heard from our sales rep. about having to pay for the integration.

in NetSuite Payflow Gateway Integration Charge Comment by rcreasy Feb 5, 2015 12:29PM

I am currently looking for this information as well.

in Who entered the Bank Reconciliation Comment by rcreasy Mar 1, 2019 1:43AM

We have discovered that our external case form is rendering in IE5 according to the Document Mode. The form header does not contain a 'Document Type' but it does say to Emulate IE9. (Header below) ~~<html> <head> <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE9" /> <meta http-equiv="Content-Type"…

in Cannot submit Online Support Case Using Internet Explorer 11 Comment by rcreasy Jan 12, 2015 3:52PM

The form just hangs and never submits. Thanks!

in Cannot submit Online Support Case Using Internet Explorer 11 Comment by rcreasy Jan 12, 2015 10:07AM

Please be sure to vote for this enhancement if your promotions include different discounts by item.

in Advanced Promotions - Multiple discounts per promotion Comment by rcreasy Oct 30, 2013 4:44PM

I published a customer dashboard to several roles but the "views" within each portlet did not publish. Is there a way to force the "view" in each of the portlets to publish as well or does each user have to set up the views the first time that they use it?

in Publish "Customer" Dashboard Comment by rcreasy Jan 9, 2015 6:02PM

We are experiencing the same issue, mainly with quotes/estimates, but it is impacting us in ALL browsers. NetSuite has a defect on file and is working on a resolution. We have been unable to successfully create or edit quotes since last Tuesday (3/12).

in Problems with Billing in 2019.1 when in Chrome Comment by rcreasy Mar 19, 2019 9:26AM

We were having the same issue after our upgrade to 2019.1 and one of our techs found the following solution. This sounds completely random but it worked for us. Go to Set Preferences > Appearance > Chart Themes and change your Chart Theme to Match Color Theme - Bold and Chart Background to Bands.

in KPI Scorecards and Dashboards not loading completely Comment by rcreasy Mar 12, 2019 10:07AM

We used to be able to make changes to the addresses on invoices after the period was closed but have realized this week that we cannot. It would be nice if the software prevented you from making the change (or gave you an error message) when the change impacted sales tax but would allow the change when sales tax was not…

in Changing Invoice addresses in closed period Comment by rcreasy Mar 23, 2016 11:01AM

I am still receiving the 'must provide password' error message. I have tested it in Chrome and IE.

in Not able to save new password & login access on existing customer, lead records Comment by rcreasy Jan 16, 2015 5:37PM

Myke, It works on some customers in our account but the one specific account that I need to give access. :( Thanks, Rachael

in Not able to save new password & login access on existing customer, lead records Comment by rcreasy Jan 16, 2015 6:15PM

NetSuite determined that this is a defect. They said it should be fixed soon.

in Not gettting Totals in Scheduled Saved Searches Comment by rcreasy Sep 19, 2012 9:51AM

I am having the same issue. I have reached out to our NetSuite provider on the issue but have not received a resolution yet.

in Not gettting Totals in Scheduled Saved Searches Comment by rcreasy Sep 17, 2012 9:53AM

Hi Srujana, Did you ever find a solution to this? I need to set up an alert to notify our project managers when they are double booking a resource on multiple project tasks scheduled for the same time period. Thanks, Rachael

in Employee availability on Project Tasks from Work Calendar Comment by rcreasy Sep 4, 2014 3:33PM

I am located in metro Atlanta (Gwinnett) and would be interested.

in User Group for Atlanta Comment by rcreasy May 15, 2013 1:32PM

rcreasy Green Ribbon

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