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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.

Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.

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Comments

  • We have the same issue in terms of issuing return authorizations for repairs or calibrations. We have installed the Return Authorization from Case but it is setup to issue a credit. All I see is the RA can be used to link the sales order to the service case so you have a record or link between the case and sales order.…
    in Launching RA's from a Case Comment by sburek Jul 30, 2019 5:03PM