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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
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  • We have the same issue in terms of issuing return authorizations for repairs or calibrations. We have installed the Return Authorization from Case but it is setup to issue a credit. All I see is the RA can be used to link the sales order to the service case so you have a record or link between the case and sales order.…
    in Launching RA's from a Case Comment by sburek Jul 30, 2019 5:03PM