Resources and Best Practices
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- CPQ Help Center
- Hey Hello! Quick guide for helpful CPQ resources and links
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- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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Can CPQ Managed Package support ICU?Summary: Salesforce is transitioning to the International Components for Unicode (ICU) formats for dates, times, and currencies. These new formats will replace the Oracl… -
Quote Visibility/Restriction for Partner UsersHello Team, We have a business requirement of restricting quote visibility based on the logged-in partner organization /users. We are planning to use QuickRegistrationBu…
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Tip Tuesday : Hide Views if all attributes are hidden in CPQ redwoodSummary: This is a short video showing how you can set up views in CPQ redwood to be hidden when there are no attributes visible to the user in the current step. Steps: … -
Database server information in Datacube integrationSummary: How to get Database Server, Username and password information in Datacube Integration. Content (please ensure you mask any confidential information): Version (i…
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We are getting the error while adding favoritesSummary: When we trying to add favorites from the favorite list we are getting the below error: The favorite you are attempting to invoke has an altered item list. Pleas…
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Tip Tuesday : How to add or change Logo in CPQ RedwoodSummary: This is a short video showing how you can add your Organization logo in CPQ Redwood Designer. Upload your logo images to CPQ File manager first if you don't hav…
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Can we automate CPQ Datatable export/import between CPQ instancesWe have a usecase from the customer's team where a team of people updates datatable in CPQ non-production instance and production instance. Need automation/scheduler to …
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CPQ Parts Expiry: What is Oracle recommended process for expiring parts?We have Oracle Fusion, Oracle Sales Cloud, Oracle CPQ Cloud, and Oracle EBS. Parts are maintained in PD PIM and interfaced to different applications: Sales Cloud, CPQ an…
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How to maintain the custom name on standard attribute after updating application version.Summary: I use transactionName_t for "名称・物件名" so I change name in Japanese. However, after version updating the name return to original "transaction name." Is it p…
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We are having some queries regarding oracle CPQ. Please anyone help on this.Summary: As Reporting Manager in CPQ doesn't allow attributes like File Attachment to extract into a report, please let us know how to find out how many deals having the…
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Is it possible to sync EFF via SPIM ?Summary: I use SPIM integration for sync parts from Sales to CPQ. Is it possible EFF to sync? Content (please ensure you mask any confidential information): Version (inc…
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How can we have multiple watermark images conditionally in CPQ in single doc-designer templateSummary: To Implement Multiple (30-40) watermark images conditionally in single Document Designer Template in Oracle CPQ Content (please ensure you mask any confidential…
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I want to determine whether the approver is the second approver or the final approver in BML.Content (please ensure you mask any confidential information): Process Definition>**** Quote Process>Documents>List>Transaction>Actions>List>Approve I am setting up BML …
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Is there a way to remove default checkbox from config arraysetsSummary: We want to remove the default checkbox of arrayset in config. Currently we have the Redwood UI. If it can be done via css can you help me with the syntax. Attac…
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Why html attribute hyperlink with redwood link is not displaying on email template in CPQ ?In email template of oracle CPQ, when i use html attribute with tag to add hyperlink with redwood link it is not getting populated in the template. But when i use jet l…
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Error Access Select QuotesSummary: We are intermittently seeing users get errors on some quotes when opening them from Salesforce.com. When clicking on the quote number to open the error reads "E…
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Can we associate Email Templates with any action other than "Submit Type" action.Summary: Can we associate Email Templates with any action other than "Submit Type" action. Can we associate Email-Templates ONLY in Approval Notifications and in Step Tr…
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_select_alternate_address Action does not show any data in PopupSummary: Hello Everyone, We are currently experiencing an issue in Oracle CPQ when using the "Select an Alternate Address" action. Although the pop-up window appears upo…
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Seeking your Input for OCW 2025- CX Keynote and Theater SessionsWe want your input ! Planning is underway for Oracle Cloud World 2025 October 13—16, 2025 in Las Vegas. For our CX Keynote and Theater Sessions- we want to hear your sug… -
Why is Quantity field not editable for the parts line in LIG ?Quantity field in LIG is not editable for Parts line added, whereas it is editable for model line of LIG. Did check in all the aspects like, It is marked as "Editable" i…
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Salesforce APISummary: Looking for some help with Salesforce APIs - support said this is a. How to so I am hoping another customer has some insights on the Salesforce APIs and updates…
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How to capture printing errors on bm_print_xslfo.logSummary: We are currently implementing CPQ solution for another country but it is failing on printing customer outputs and would like to debug the logs, but seems that n…
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Import Data Tables REST APISummary: {{baseUrl}}/datatables/actions/import API I'm trying to find out if it supports updating rows in a data table by sending only a subset of columns, rather than t…
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Accessing CPQ from Salesforce.com via Safari on Mobile deviceWe have a number of users who have gotten new iPhones. Previously via Safari they were able to log into Salesforce.com and open a quote and have Oracle CPQ open without …
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How to Retrieve Display Labels for Commerce Menu Attributes via SOAP API in Oracle CPQSummary: Currently, the SOAP API returns only the API names for menu attribute values in the Commerce. We need a way to retrieve the corresponding display labels without…
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Multiple Sales cloud users connecting to single CPQ user via idcsSummary: We have sceanrio where sales cloud has multiple users but in CPQ we are having single user. When we create quote from sales cloud the SSO should point to a sing…
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Do we need OAuth integration to support OAuth for inbound CPQ REST calls, managed package in use?We have enabled Dynamics CRM integration on the site and there is a requirement for CRM to invoke REST API calls into CPQ outside of the provided managed package. To sup…
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How to distinguish between blank and 0 values in BML for float configuration attributesSummary: We are facing the following challenge with BML: Given a configuration float attribute "attr", displayed as an input box. The user has the option to leave the at…
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CPQ Quote History UpgradesWe need the ability to select the actions and attributes which can be captured in Quote History. Currently only Action/Attribute counts can be provided. Only the 1st n a…
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Connecting Two Salesforce instance to One CPQ commerce processSummary: We are currently in the process of revamping our SFDC system. To meet our, we aim to integrate two SFDC instances that share the same CPQ commerce process. Part…