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Sales
Discussion List
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User should Not allow to Delete AddressSummary: Can we write validation to restrict deleting of Address for partner object Content (required): Version (include the version you are using, if applicable): Code …
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Can we use dynamic condition in Access groupSummary: Can we use dynamic condition in Access group for custom object Content (required): I want to set access group for custom object which will take dynamic conditio…
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Expression Language - How can I determine if the User is a Proxy?Summary: How do I determine if the User logged-in is a Proxy, so I can disable Content (required): If the User is a Proxy, I'd like to disable certain menus/navigations …
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Can we pass a dynamic token as authorization in web services to access other Application urlSummary: Can we pass a dynamic token as authorization in web services to access other Application url Content (required): Version (include the version you are using, if …
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Which privilege to display the Sales Channel and Primary Partner fields in Opportunity?Summary: Privilege to see the Sales Channel and Primary Partner fields in Opportunity? Content (required): I have a custom role copied from the standard Sales Representa…
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AI Functionality in SalesSummary: For AI Driven functionalities of Oracle CX sales, Do we need Oracle Adaptive intelligent app for CX? Is Oracle Adaptive intelligent app a license based applicat…
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Can I change the behavior of the Create Partner button by editing component in page composer?Summary: I want to change the behavior of the Create Partner button in PRM from requiring the ZPM_CREATE_PARTNER_PRIV privilege to requiring a custom role that we will a…
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Fetch Opportunity data based on logged in user using GroovySummary: We have below requirement. We have created a custom object and using context link as a sub tab pointing to Opportunity Object, we need to do following 1) If a S…
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How to find address, contact, party entities referred to in the BICC extract data stores ?Summary: We use the extract data stores to access SCM data (sales orders, fulfillment, shipments, etc.). In these tables there are many similar references to contact, ad…
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Whatspp Integration in Oracle Digital Assistant using CM Business Service ProvidersSummaryI want to integrate the ODA bot with whatsapp using CM BSP.CM BSP exposes the middleware using oda-whatsapp-cm node package ContentHi All, I am trying to integrat…
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Display Invalid Input error message using entity in Oracle Digital AssistantContentHi All, I am trying to display the error message in conversation if user puts any invalid input for any question using entity & that entity is involved in composi…
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¿Application Implementation Consultant role that allow me to control to the Manage user?Summary: A change is being made in the user matrix and currently an administrator user is being eliminated from specific roles, including Application Implementation Cons…
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Is it possible to pass url param from third party application to Oracle Cloud Fusion Contacts SearchSummary: I have an application which is telephone central and handling incoming calls. I want to redirect user when receiveing a new call with url param of mobile phone …
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Service Notifications in the Cloud Portal for CX SalesContent: Hello, Can you please provide the reference and guide on how the service administrator can check the notifications pertaining to quarterly updates and backgroun…
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profile option "ORA_ZCH_AGREEMENT_EVALUATION". Impact of disabling itSummary: Client want to merge customers with Open SO/IB/Service Request and Subscription. If i leave the profile option blank it will allow to merge customers with Open …
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Log the Email from ContactsSummary: If I log in as a Sales Rep, Is there any functionality available wherein I can log/record the Emails from my contacts in the CX Application. This is similar to …
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Web Activity Rules Configuration and MonitoringSummary: I have created a Web Activity Rule and it has run once the first time I created it but I don't seem to be seeing any results after that. 3 things: Where do I fi…
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Clone Request without Data cloningSummary: Is it possible to request clone without moving data at all from production to the test/dev instance ? I mean data of contact, lead, opportunities, ...etc Conten…
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MANAGE MESSAGE TEMPLATES and SUPPORT SEARCH FUNCTIONALITY ON FOLDOUT SUBVIEWSSummary: Based on what we read in the documentation of the 23B update (https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/engagement/releases/2…
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How to remove comma from a number fieldGreetings! How can we remove the comma from a number field? There is a number field called 'CC', and whenever I enter a large number, it gets separated by a comma, which…
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REST API for Customer contact in CX ModuleSummary: Is there any REST API for Customer contact in CX module Content (required): For customer contact creation Version (include the version you are using, if applica…
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Can Extension deployed to a Cloud application be deleted or redeployed by raising Service Request?Summary: Can an Extension deployed to a Fusion Cloud application be deleted or redeployed by raising Service Request? Content (required): Version (include the version yo…
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Best approach to connect Oracle CTI (using Oracle CX Cloud) & Microsoft Teams?Summary: With our company, our sales teams are divided into 2 groups...field sales & inside sales. Our Inside Sales Teams leverage the Five9 application for all of their…
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Passed parameter goes as null when calling BI Report from groovy scriptSummary: Trying to call BI report from groovy script, but the parameter is going in as null Content (required): I am passing the parameter in the payload but it is going…
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Do we have business event available to capture Organization/Person/Party/Customer creation/update?Summary: we are building integration between Oracle Cloud CDM/Suppliers and JDE. we need to send data whenever there is a change/new records in Organization/Person/Party…
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Can we upload Image in home screen based on Logged in User(Partner User)Summary: Can we upload Image in home screen based on Logged in User(Partner User) Update Content (required): Version (include the version you are using, if applicable): …
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Why do they sometimes charge the amounts in installments and other times they don't charge, is thisSummary: Why do they sometimes charge the amounts in installments and other times they don't charge, is this Content (required): When loading the amounts of the installm…
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Table for Change History in App ComposerSummary: I would like to understand what table(s) are used to store the seeded Application Composer "Change History" records. Content (required): I have enabled a new ta…
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Is there a process to convert Leads to Accounts?Summary: Currently our Leads are qualified and converted to Opportunities. But we want to check the possibility of converting Leads in to an Account since our new Sales …
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How to add specific custom role in Manage Saved SearchSummary: Do you know how we can add other custom role on the list of roles wherein a saved search can be shared? Do we need to add a role / privilege or set a configurat…