Feature Kits
- CX Sales Mobile App for a Modern Mobile Experience
- Smart Lists for a Personalized Sales Experience!
- Actionable Infolets for effective and efficient task-based processes
- Use Access Groups to simplify access to segmented business data
- Office 365 Outlook Add-In for a Modern Inclusive CX Sales Experience
- Workspace for Fast and Easy Access to CX Sales and B2B Service!
- Import and Export Management for faster and easier data loading
- News Feed layout provides a fast home page and improved user experience
Sales
Discussion List
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ICS Instance CreationContent Hi, This might be the wrong forum. I could not create new post in Integration forum. Our customer purchased ICS (ICS for SaaS edition). How many ICS instances we… -
View External DataContent Hi, Can we just view the external data in Account/Contact 360 instead of storing it in OEC? Same like VBC/EBC in Siebel and Addin in OSvC. Thanks, Mohan Version …
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Enabling OfferingsContent Hi, What is the best practice we need to follow to enable the offerings? Can we enable all the offerings which is available in the Test instance in order to vali…
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Welcome EmailContent Hi,When the customer purchase OEC and SCM Cloud, how the customer will receive the instance details. are they going to receive welcome email contains instance UR…
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B2B and B2C contactSummary Same contact as B2B contact and B2C customerContent I have come across a scenario where, a contact can be a B2C customer as well as B2B Account's contact. I woul… -
Invoke Engagement via URL (GET Method)Summary Contextualize in an Account via URL and add logic in case it does not existContent Hi All, I need to be able to call Engagement via URL (GET Method) and contextu… -
OSN to deliver email instantlyContent Hi, During the consversation in OSN an email is sent ot user only once as Daily Digest not immediately(instanly) when a conversation is recorded. Is there any co… -
Opening a new web browser using ACTION not LINKSummary Opening a new web browser using ACTION not LINKContent Hi, Aside from Links and Mashup Content, how can you open a new web browser using an Action button? The re… -
Alternative way to create custom fields in sales cloud without using Application ComposerSummary Alternative way to create custom fields in sales cloud without using Application ComposerContent Hi I am looking for the possibilities to create custom fields in… -
Script always takes first conditionContent Hi, In Before Update when I use the below code always the first conditoin only executes condition1 ; if (isAttributeChanged('EstimatedTotal_c') && (EstimatedTota…
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CX – Integrated Sales and Marketing: Integrating Oracle Eloqua with Oracle Engagement Cloud, 24 JanuContent Submit your questions for the CX – Integrated Sales and Marketing: Integrating Oracle Eloqua with Oracle Engagement Cloud session to have them answered during th… -
Consumer Goods Retail Exceution - Custom ObjectsSummary Consumer Goods Custom Objects SyncContent Hello All, For Oracle Fusion Sales for Consumer Goods Retail Execution, I created a custom object and added it to mobil… -
Consumer Goods Objects Are Missing in R13 Sales CloudSummary Consumer Goods Objects Are Missing in R13 Sales CloudContent Dears, we have got a new instance of Oracle Sales Cloud R13 and we have purchased it with Oracle con…
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Consumer Goods Retail Exceution - Mobile CustomizationsSummary Cutomizing Consumer Goods Mobile Standard FeaturesContent Hello All, For Oracle Fusion Sales for Consumer Goods Retail Execution, Is there any possibility to cus…
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Script working inside a trigger but breaking inside an object function, whyContent I'm working on a custom object. When I run a script from a trigger it works but if I run the same code from an object function, it throws an error saying "Cannot…
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Action Link to open a custom reportSummary Issue passing a parameter via URL/Link to open a custom report.Content Hi, I am trying to create a link including a parameter (e.g. Registry ID) to open a custom…
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CX – Oracle Sales Planning Cloud, 15 January 2019, 9 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Sales Planning Cloud session to have them answered during the live event. Post your questions by posting a new comment …
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Avoid duplicate records while import objectContent Hi, In the custom object (Supplier Details) need to know how restrict to avoid duplication while importing the records. Thanks
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question about integrating with ERPSummary Need to understand how ERP and Engagement Cloud integrate and at which levelContent A customer's plan is to implement Oracle ERP but meanwhile they are capturing… -
Get object workflow approver name and timestampContent Hi, I have object workflow using parallel approval in which if anyone of the approver in the group approves the workflow is completed with APPROVED status. Now I…
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Unable to perform an Import Products functionality due to an errorSummary When importing a list of products I got a notification error QSC-QSC_PROD_SLPRDTYPCODE_INVDContent Hello everyone, I am unable to perform an import from the macr…
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Sales Cloud OTBI Release 12: Subject Area Description DocumentSummary This document provides a description of select Sales Cloud subject areas including the key business questions that can be answered using the same.Content Use thi…
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How to hard delete User Id from Oracle Sales CLoud ?Summary I have one user name which is required to delete and now i want to hard delete this user name so that i can create a new same user name and same emailid. Please …
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Understanding the Sales Pipeline FunnelSummary The Sales Pipeline funnel is attention grabbing, but at the same time could prove to be intriguing until you understand it.Content So, what is the sales funnel ?…
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Purpose of Task actions "suspend" and "resume"Content Can someone explain me the purpose and functionality of task actions "suspend" and "resume". See as well screenshots. Unfortunately the applications help is exac… -
Technical RequirementsSummary Cloud Infrastructure/ArchitectureContent Hi, We would like to ask the system requirements of the customer experience cloud platforms - Engagement Cloud (Sales Cl…
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BPM on Custom ObjectSummary Implement Approvals using BPM on Custom ObjectContent Hi, Please help me on implementing approval process using BPM on a custom object created in Sales Cloud Rel…
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Use Currency Daily RatesSummary Use Currency Daily Rates in custom objectContent Hi, Under setup and maintenance --> Manage Daily Rates the daily rates are maintained. Attached screenshot How c…
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Sample Rest APIContent Hello Please can any member help me to find how to handle Rest API Thank you
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Approve Workflow using MenuContent Hi, Rather than using bell notifciation is there way to have menu such as Approve or Reject under Actions. Thanks