Feature Kits
- CX Sales Mobile App for a Modern Mobile Experience
- Smart Lists for a Personalized Sales Experience!
- Actionable Infolets for effective and efficient task-based processes
- Use Access Groups to simplify access to segmented business data
- Office 365 Outlook Add-In for a Modern Inclusive CX Sales Experience
- Workspace for Fast and Easy Access to CX Sales and B2B Service!
- Import and Export Management for faster and easier data loading
- News Feed layout provides a fast home page and improved user experience
Sales
Discussion List
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Why are we seeing this OSC Outlook Plug-in synchronization error?Summary Generally occurring synchronization issue - what's the reason?Content Hi, We have recently enabled Oracle SalesCloud plug-in for Outlook and multiple users who k… -
CPQ email Proposal - Activity OSCSummary CPQ email Proposal - Activity OSCContent Hi all, I will integrate OSC and CPQ to manage the sales process from OSC CPQ OSC From CPQ, I can generate a Proposal … -
Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou… -
Contact vs Account - B2CSummary Contact vs Account - B2CContent Hi all, My sales process is: Lead> Opportunity> Quote (CPQ). My Prospects and Clients are physical persons (B2C). And I will have…
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How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F…
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Secure your Spot in Exclusive Webinar with Edward Dewolf. Check out Oracle Sales experience in HeroContent Hi Oracle Sales Cloud friends! We recently expanded the Hero Hub to include activities for YOU--Oracle Sales customers and partners. Check out the Oracle CX Hero… -
Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?
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CX – Sales/Engagement Cloud 18C Release Overview, 18 October 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Sales/Engagement Cloud 18C Release Overview session to have them answered during the live event. Post your questions by postin… -
Territory Assignmen - Using Custom Child ObjectSummary Not able to use custom child object in territory assignmentContent As per the oracle note "Using Custom Attributes in Assignment Doc ID: 1921147.1" it is possibl…
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Number of Sales Catalogs - OSCSummary Number of Sales Catalogs - OSCContent Hi all, How many sales catalogs can I set up per organization? only one? In the same organization with different business u…
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Navigate Oracle SaaS Easier with Customer Care Quick Link ChartsSummary Use Customer Care Quick Link Charts for an easy way to know what Oracle SaaS resources to use and when!Content For anyone not already aware, you can sign up (for…
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Set up Holidays days - OSCSummary Set up Holidays days - OSCContent Hi all, Is it possible to set all the holidays days of the year in the calendar? If possible, can I configure, for example, tha…
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How to embed pictures or videos in announcementsSummary Is there a quick way to embed pictures or videos in announcements on Sales Cloud home pageContent Is there a quick way to embed pictures or videos in announcemen…
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CDM - Oracle Service CloudSummary CDM - Oracle Service CloudContent Hi all, Can CDM be integrated with Oracle Service Cloud (RightNow)? Or is it set up first in OSC and then it is integrated with…
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Manage Sandboxes between non-Prod and Production environmentSummary Manage Sandboxes between non-Prod and Production environmentContent Hi all, This is the scenario: I have 5 sandboxes published in TEST environment (customization…
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Contact & Account - B2C OSCSummary Contact & Account - B2C OSCContent Hi all, My prospects and customer are business contact or persons I want to sell directly. They are not companies. I have OSC …
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Downloading of attachments using WebCenter Content Document Transfer UtilitySummary Search results when running Search Utility results in 1 recordContent Does anyone have experience running the WebCenter Content Document Transfer Utility and its… -
ICS vs API ManagerSummary ICS vs API ManagerContent Hi all, I have to integrate OSCCPQand a Order Management system (on premise and it is not an Oracle product). It is probable that you r…
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Catalog definition - OSC/CPQSummary Catalog definition - OSC/CPQContent Hi all, I have integrated OSC and CPQ. I need to set up the product catalog. Should I define it in both systems separately? C…
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How to refresh child revenue items rows for OpportunityContent I have a use case where I want to refresh child product lines for the opportunity. I am using the following groovy script to refresh the Opportunity View object …
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Area mentioned under "Sales" learning pathSummary doubt if the Area mentioned under Getting Started With Sales Cloud > Right panel > Area: Sales Force AutomationContent I have doubt if the Area mentioned under G… -
How To Avoid Local Search in CX Mobile App?Summary How To Avoid Local Search in CX Mobile App?Content We were looking for further updates on How To Avoid Local Search in CX Mobile App? (Doc ID 2379651.1) and how …
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Add "Does Not Contain" Operator for Queries within major ObjectsSummary Especially for Leads, a does not contain operator would be extremely useful. Any updates on if this is in queue for a future release? -
Multiple Quota VersionsSummary We need to have multiple Quota versions maintained for the same fiscal year and need to keep track of all versions for reportingContent In our industry we have a…
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Unable to see import data as in UI as Sales RepresentativeSummary Unable to see import data as in UI as Sales RepresentativeContent Hi, I have imported data for Account and contacts in Oracle Sales cloud thru File import activi…
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CX – Oracle Responsys 18C Update Overview, 23 August 2018, 8:00a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Responsys 18C Update Overview session to have them answered during the live event. Post your questions by posting a new…
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Using Sales Cloud to manage relationships with your internal customersSummary I am curious to know if anyone is using Sales Cloud to manage relationships with their internal customers (sales reps, sales managers, VPs, marketing).Content We…
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Oracle Sales Could Data Quality ScoresSummary Oracle Sales Could Data Quality ScoresContent My goal over the next few weeks is to understand how data quality scores in Oracle Sales Cloud are measured. Does a… -
Sales Readiness Training for Update 18BSummary Watch the latest Sales readiness training for Update 18BContent Want to watch the latest Sales readiness training for Update 18B? You can visit the Sales Readine… -
What is best way to access HCM Cloud data From Oracle CX CloudSummary What is best way to access HCM Cloud data From Oracle CX CloudContent Hi All, We have recently gone LIVE on Fusion Core HCM,. Now, we are in the process of imple…