Feature Kits
- CX Sales Mobile App for a Modern Mobile Experience
- Smart Lists for a Personalized Sales Experience!
- Actionable Infolets for effective and efficient task-based processes
- Use Access Groups to simplify access to segmented business data
- Office 365 Outlook Add-In for a Modern Inclusive CX Sales Experience
- Workspace for Fast and Easy Access to CX Sales and B2B Service!
- Import and Export Management for faster and easier data loading
- News Feed layout provides a fast home page and improved user experience
Sales
Discussion List
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Phone Type vs. Phone Line TypeSummary Can we have a single consolidated type?Content In Account & Contact Simplified UI, the type in All phones comes from lookup 'ORA_HZ_PHONE_TYPE'. The same is used… -
Personal List Views & Infolets in multiple BUsSummary Personal List Views & Infolets in multiple BUsContent Hi all, Our Personal Lists (List Views) on the landing pages of Leads and Opportunities and the Infolets on… -
CSM apply FailedSummary Current Status Import to Sandbox ErroredContent Hi all, I'm trying to move the configuration from TEST to PRD by using CSM Unified Migration The process ends in … -
Unable to add Product to Product GroupContent Hi, I'm unable to find product details under product group in Sales Cloud. Ran "Import Sales Product from PIM Data Hub" program. It completed successfully. I cou… -
Showing Leads in Lead Landing PageSummary We want to maximize the list being displayed under Leads' Landing page.Content We want to maximize the list being displayed under the Leads' Landing page. Curren…
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Unable to Use Excel MacroSummary Import Error in Win10 64BitContent Hi Friends, Need your supports on importing the macro file in Win10 64Bit Unable to Use Excel Macro getting - "Compile error i… -
Best practice for VBCS MashupSummary How to make VBCS Save more user friendly?Content Hi, We build a custom page in VBCS to display contact details and some additional data. On this VBCS page we hav…
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How to do a patch on Child Object using REST APISummary I want to change the Primary Address fields on Contact associated with Lead using REST API .How to register webservice for that and how to utilise that in Groovy…
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Displaying Picture Attachment in MashupSummary Picture Attachment only visible for Admin User (not being displayed for others)Content Hi guys I have been working on a mashup content requirement recently and w… -
Primary Contact required on the Opportunity Detail PageSummary Primary Contact required - Opportunity Detail PageContent I'm trying to make the Primary Contact required on the Opportunity Detail page but having trouble findi…
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Custom Object Data ImportContent Hi, I have custom object which has three columns Company Name, Company Number and Location Please let me know how to perform importing the data and the current r… -
Customizing Sign-In PageSummary Change the color, title, and logo of our sign in page.Content We have this requirement to enhance the sign-in page of our environment. We want to align the looks…
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Renew the Fusion SaaS SSL certificatesSummary Renew the Fusion SaaS SSL certificatesContent Hi, I received an action required email from oracle saying Oracle will renew the Fusion SaaS SSL certificates assoc…
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CX Cloud Mobile - Analytics page as homepage ?Summary How to set Analytics page as a homepage ?Content Hi All, I'm looking possibility to set Analytics page as a homepage. After login to CX Cloud mobile this page sh…
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Groovy setAttribute of related objects of the same 1:M relationshipSummary Using view object and setAttribute does not set the field value of related objects of the same 1:M relationshipContent Hi community, I have a 1:M relationship be… -
How to trigger an action on association of Product with Product GroupSummary Hi, I want to call Rest API which will send the Product Group Id to other application when Product is associated with Product Group through Manage Product Group …
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setSortBy in Groovy is not allowedSummary setSortBy in Groovy is not allowedContent Hi Team, We are trying to execute a query and want to sort in descending but groovy is throwing below error the error, …
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Opportunity Search Behavior in CX Cloud MobileSummary Opportunity Search Behavior in CX Cloud MobileContent Hi all, The name of my opportunities are created automatically and is made up of "OptyNumber + creation dat…
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Unable to register in Cloud Customer ConnectSummary Unable to register in Cloud Customer ConnectContent One of the customer is not able to register in Cloud customer connect. Please suggest.
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Billing account sites not displayed on review screenSummary Bug or Configuration issue?Content Hi, I merge some billing account sites on 'Override System Mapping: Map Entities' step, but I don't see them on 'Override Syst…
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Override System Mapping not available for Generic merge typeSummary Duplicate ResolutionContent Quick question - If I select 'Generic' as the merge type, I don't see Override in the merge request. If I select 'Merge' as the merge…
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User Interface Text and Mobile ApplicationSummary User Interface Text and Mobile AppContent We have a requirement to change the name Accounts to Customers and have done this with User Interface Text in the SUI. …
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Sales – Best Practices to Track CX Sales User Adoption, 24 June 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Best Practices to Track CX Sales User Adoption session to have them answered during the live event. Post your questions by … -
Associating Price Books at Account Level for Opportunities createdSummary Price Books Exposing in the UIContent Hope somebody can help...I'm finding docs on setting up Price Books and followed this doc https://docs.oracle.com/en/cloud/…
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Sharing Sandboxes in CX Cloud MobileSummary Sharing Sandboxes in CX Cloud MobileContent Hello, In UI it is possible to share sandboxes with end-users (for example with a Rales Representative user). Setup &…
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Receive push notifications or alerts 5' before start an Appointment in CX Cloud MobileSummary Receive push notifications or alerts 5' before start an Appointment in CX Cloud MobileContent Hello, Is it possible to receive a notification or alert as a remin…
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Copy Maps upon Lead ConversionSummary Copy Map the same Lead field to both Account, Contact and OpportunityContent We have a Lead field that we need to pass to the newly created Account, Contact and …
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Notes create/update eventsSummary for Account/Contact/Custom ObjectContent Hi, I checked the event catalogs and didn't find any note events for Account, Contact & Custom Object. https://pod/soa-i…
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Party Usage cannot be deleted through File ImportSummary Limitation?Content Hi, I am using File Import to create and delete party usages on Account. For create, it works fine because I can assign the usage code (top-le…
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Parse REST webservice JSON ResponseSummary Parse REST webservice JSON ResponseContent How can I parse below JSON Response in groovy. I wanted to read Clicked -> campaignID -> Count Response Msg: { "clicke…