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Sales
Discussion List
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Deactivate contact and location recordsSummary: currently We have the ability to delete contact and location records directly from the system through the Action button. However, our requirement is to deactiva… -
customer’s informationSummary Customer’s information from the form to set up the relevant party & account in the ERP . The customer does not have an account in the CRM.Now user wants to creat…
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Can we use AVCS for address migration?Summary: Hi, We migrate address/party site with Customer FBDI. Can AVCS be invoked during FBDI run? Or do we have to use AVCS via API/UI after FBDI run? Thanks, Adam Con… -
Not able to view results of 'View Gaps' and 'View Overlays' in TerritorySummary: Hi, We have configured territories and for few territories at same level, we have given same dimensions. We tried to view overlays and view gaps, but we are get… -
Retrieve soft deleted (Status = "I") records via the REST APIIs it possible to retrieve soft deleted (Status = "I") records via the REST API? After deactivating a record by updating the status column to inactive, I am no longer ab…
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Country ISO Format used by Oracle CX CloudSummary: Which is the currently ISO Format version for Country used by Oracle CX Sales Cloud. Is it automatically updated by Oracle if new version comes in . What is the…
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How to export all user profile optionSummary: We want to export all user preference for currency - we tried searching with profile option code 'FND_CURRENCY' and got serach result also with all user currenc…
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How to PartnerPartyId in groovySummary: We need to get partner Party id in the custom object. I created formula field in custom object & try to fetch in groovy. Content (please ensure you mask any con…
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Can we bring opportunity assessment questionnaire inputs to the opportunity landing page?Is there any possibility to bring /reflect opportunity assessment questionnaire inputs to the opportunity landing page?
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How to calculate number of days based on start date and end date?Summary: When start date and End date is given, Number of Days should be populated in the field automatically. Content (please ensure you mask any confidential informati…
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Change "From Address" in Workflow of EntitySummary: We need to change the default email that appear when using the Workflow Email Notification and use a custom one. Ive been watching the documentation about this …
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CX Sales referencing quote number without version numberCurrently CX Sales is only referencing a quote number (without the version number) and so when a quote is versioned it is causing an error when syncing to CX sales becau…
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Information Required related to Eloqua, CRM and Redwood UI.Summary: Can Oracle CX Cloud be integrated with Lotus Notes? Does enabling Accounts (Corporate Data) in Eloqua come with a cost?, Can send time report in Eloqua show dat…
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Can ORACLE Fusion (CX Sales) integrate an external system using protocol POP3 or IMAP or MAPI ?Summary: We are required to verify CX sales customer emails with an external email verification system using the POP3 or IMAP or MAPI protocols. Content (please ensure y… -
How can I make a field a hyperlink in RedwoodSummary: I want to be able to add the URL to a person's LinkedIn profile in SalesCloud - not querying for Sales Navigator as it is too expensive for the team. Content (p…
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Access Group : Activity Object Rule Not WorkingWe created an access group for specific group of users and added an Activity object rule so that they will not see other group of users' activities. However, when we are…
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How can I add the same LOV from account owner to a 'Secondary' account owner field?Summary: I have been trying to find the Lookup type used by the 'Account'-owner field. I have found the following 'SALES_ACCOUNT_OWNER' but this one results in a picklis…
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Impact Of Resource Directory >> Teams Subtab, on Opportunity Resource.Summary: Hi Team, We have created a new Team under an Organization and added a Resource to that team and Provided manager access. But we did not see any impact on Opport…
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What is the data security access for read only role for accounts, contacts and service requests?Hello all, We created a custom Roll that sees only Accounts, Contacts, Service Requests and Activities. The role is only for Sales/CX-Users only and it has only read onl…
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Automatically open newly created recordsSummary: In the Redwood UI users use the Action Bar to create new records. When creating a new opportunity from a contact, the user is taken to the Opportunity Create Pa…
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Batch address cleansingSummary: as per this article we have the option of batch address cleansing in Oracle sales and CDM applications. I tried to do the same but I am seeing the option/icon o…
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Do we have any way that we can hide View all drilldown from cx-panel?Summary: We have requirement to only show panel not the subview. Do we have any way that we can hide the View all drill down? Content (please ensure you mask any confide…
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LookupHelperSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Integration between projects and cx ?Summary: I would like to know weather there is possibility of integration between Cx and Projects module. Content (please ensure you mask any confidential information): …
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How can I schedule the Lead Assignment Process based on Custom Field?Summary: I'm looking to tailor the Create Lead Processing Activity page to suit our needs. Specifically, I need to configure it to schedule the lead assignment process b… -
Validations on the create order buttonSummary: Validations on the create order button Content (please ensure you mask any confidential information): Good day, I want to perform a validation on the "Create Qu…
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Custom Redwood/NGS Pages don't recognize the "Open in New tab" built-in function.All our Custom Redwood/NGS Pages (e.g. fscmUI/redwood/custom-objects/quotes) links from those pages can only be opened from the same tab when trying to use the "Open in …
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Unable to update Product, Quantity or Sales Price when Deal id Pending ApprovalSummary Unable to update Product, Quantity or Sales Price when Deal id Pending ApprovalContent Unable to update Product, Quantity or Sales Price when Deal id Pending App…User_2025-02-04-17-55-30-920 24 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle -
CX Cloud Mobile - Sales territories objectSummary Is it in the work path to add sales territories on CX Cloud mobile application?Content Hello everybody, We've customized some of our business objects with sales … -
Sales – 20A CX Sales Updates: SPM, 16 January 2020, 9 a.m. PT - Submit QuestionsContent Submit your questions for the Sales – 20A CX Sales Updates: SPM session to have them answered during the live event. Post your questions by posting a new comment…