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Sales
Discussion List
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How to update and/or delete CSF keys?Summary: Content (required): Hello, While registering web services and using the Basic Authentication, we have an option to select the authentication user by creating a …
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Data volume limit for Oracle CX Sales in Oracle Integration Cloud (OIC)Content (required): What is the the REST data volume limit for Oracle CX Sales in Oracle Integration Cloud (OIC)? Thanks
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Add validation message as multiple linesSummary: Hi Team , I have a scenario where validation executes on few custom object fields upon custom button click. The validation block has various checks and finally …
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Get Value Information using EL ExpressionsSummary: I'm looking for a way to get information using EL Expression that are stored in a Custom Field. Is there any documentation or guide reference regarding on how t…
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How to import a household record with a custom Party usage code ?Summary: We have a custom Party usage in Manage Party usages. While creating a household record through import , we would like to map the custom party usage code to the …
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Is there a way to sync products from Oracle Sales Cloud to Product Hub (PIM)?Summary: Need to sync products from Oracle Sales Cloud to Product Hub (PIM)? Content (required): Is there a way to sync products from Oracle Sales Cloud to Product Hub (…
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can we restrict user to allow edit only one field in opportunity.Summary: Can we restrict user to allow edit only one field in opportunity example user can change only sales stage field and remaining should not be editable. Content (r…
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Territory-Quota-ForecastSummary: Implementation use case Content (required): We do not have auto assignments. Accounts are created by respective users or Mr.X creates an account and assigns it …
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CCC - Security Concerned Queries on Outlook IntegrationSummary: • As per method suggested in the document, the API permission required for the app that need to be registered on Azure AAD would have read/write access to all m…
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Phone number fields in Duplicates layout for ContactSummary: Hi , I have a requirement to make phone number (Work , Home , Mobile ) to be available in possible duplicates layout that displays duplicate contact while creat…
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How to hide the columns displayed on LHS under edit columns in worspaceSummary: within workspace under all contacts, in the oracle sales cloud, we want to hide certain fields that appear in the edit columns button on the left side of the wi…
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I want to change the dynamic link search behaviorContent (required): 1.Create an account called "Oracle Test Account" 2.Enter the account dynamic link from the opportunity object record ※At that time, enter without pre…
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Checkbox fields in WorkspaceSummary: Now the checkbox fields are seen in the Workspace as True or False, instead of being a check. Content (required): I have seen that there is an Idea Lab where th…
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Forecast reportsSummary: Why is the OOTB forecast overview and Forecast Trend doesn't show any data? though there are opty's with open, won, forecasted within the period and quota too i…
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Is it possible to exclude the weekends while calculating the activity duration?Summary: Is it possible to exclude the weekends while calculating the activity duration? Content (required): Hi Team, Currently when the activity (Task) duration gets ca…
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Modify Global Search LayoutSummary: Hi Team , We are looking forward to modify the global search UI and below is scenario : There is a custom object 'X' and it has a DCL to Contact entity. While s…
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Unable to modify the font, size, text for the deal registration approval notificationSummary: we are unable to modify the font, or size for the deal registration notification. we have only a page layout where we can add/ remove fields. is there any optio…
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Customize Lead landing Page for WorkspaceSummary: We have a requirement in Oracle CX sales to Enable workspace for Lead Object. After doing the same we encounter an issue we can see the edit icon is visible on …
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Do we have the option to add Recently Viewed items in Redwood (Next Gen)?Summary: Do we have the option to check Recently Viewed items in Redwood (Next Gen) Content (required): Version (include the version you are using, if applicable): Code …
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Users want to display fields from a Child object of a Related Object and use it as search criteriaSummary: Business Requirement: Users want to display fields from a Child object of a Related Object and use the fields as search criteria in searching records. 3 Custom …
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WorkspaceSummary Workspace vs Landing PageContent Hi all, For 1 year Workspace has been stepping up. We are still not using it for the end user due to some limitations it had a y…
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how do i see under Sales--> Products the "Functional Area Catalog" that setup in ERPSummary: how do i see under Sales--> Products (or under "Manage Product Group") Functional Area Catalog that was created and assigned to a product in PIM? Content (requi…
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Is it possible to create a Service Request Message of a custom type in status ORA_SVC_DRAFT?Summary: Draft messages are supported only for the customer response type. (SVC-5295028) Content (required): Hello, we've created a custom Message Type ("MessageTypeCd":…
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Prevent commit on field triggerSummary: Hi Team , We have requirement to throw validation error on field change for custom FCL field and it throws error as expected via field trigger implementation. B…
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How to Delete LOV values in bulkSummary: Is there any option to delete List of Values in bulk for particular lookup type. Content (required): We have around 500+ plus list of values to be deleted from …
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I want to make custom objects multilingualContent (required): I'm in charge of setting up Japan. For example, I created a custom object called "接待履歴". However, since there are English users who use CX, I wou…
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How to prevent Contact and Account creation with custom job roleSummary: I have a requirement to prevent a custom Sales role from being able to create a Contact or Account. I have a custom role created but I'm unable to find where th…
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Deeplinks doesn't work in Notification Preference's smart textSummary: we are trying to insert a deeplink in the existing Notification Preference templates for Sales Lead. It is not working as expected as it works in Email Template…
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I want to change the notification time of Activity NotificationsContent (required): I have Activity Notifications set up and the notifications arrive at the same time every day. Is it possible to change this time? Version (include th…
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Display custom field as parts in layoutSummary: Team, I have a field phone number in a custom object which is displayed as parts (Country code , Area Code and Number) , would it be feasible to display it toge…