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Benefits
Discussion List
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What is benefit balance and how it works?Summary: Content (please ensure you mask any confidential information): Hello, I have observed that there is no official documentation available regarding Benefit Balanc… -
Customization – Add an icon preview in the Pending Actions panel when uploading a Document RecordSummary: In the Benefits Pending Actions section, we need to be able to view the file before approving or rejecting it. Content (please ensure you mask any confidential … -
Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan.Summary: Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan where we have tried with VBS and was not helpful. If anybody h…
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Benefits Coverage Calculation based on salary + element entrySummary: Team, We have a requirement wherein we need to calculate benefit coverage based on some logic involving employee's base pay + recurring element entry (Example -… -
Benefit provider documents in Oracle HCM BenefitsSummary: Hi, I would like to know if there is any area in HCM Benefits where in we can put in the Benefit Guides from the providers so that the employee can review the B…
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Critical Illness calculated incorrectly due to roundingSummary: The amounts highlighted in yellow are currently incorrect due to rounding discrepancies ranging from -$0.01 to $0.02. Is there a way to adjust my configuration …
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need to add new dependent certification in existing dependent certification lookupSummary: Hi All, As per our business requirement, Proof of joint ownership or the most recent 1040 tax form needs to be triggered if employee is adding the spouse in cov…
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How to delete detected life event for all the employees in organization.Summary: We have a business requirement to delete salary change life event triggered on 1st april 2026. how to mass delete it. Content (please ensure you mask any confid…
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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How to hide the Beneficiaries and Primary Care Physicians sections in the "Print All Benefits" PDF?Summary: Hi, I would like to know how to hide the Beneficiaries and Primary Care Physicians sections when we click on the Print all Benefits button under view enrollment…
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Mask SSN on 1095-C Form fails for digital deliverySummary: Social Security Numbers are not masked on digitally delivered (i.e. Document Records) 1095-C. Content (please ensure you mask any confidential information): LDG… -
Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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Elegibility Profile "Continue participation" OptionI'm very confused by some strange situations that occur in the benefits module. One of them concerns the "Continue participation" option. The eligibility documentation d… -
We have a requirement to trigger the Termination Life event on Employee Last working dayWe require employee benefits coverage to end at the end of the month corresponding to the employee’s last working day upon evaluation of the Termination Life Event. Is i…
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DO Medical/dental benefits get declined for a person if his kid turns age 26 and he looses coverageSummary: We are seeing a behaviour where a person has a single kid turning age 26 in Feb and we are trying to add the manual admin event to get his kids removed from the…
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How to Prorate HSA Maximum Election Amount Based on Coverage Start Date During Enrollment?We are looking for guidance on how to configure a prorated HSA maximum election amount for employees whose coverage start date falls between January and June. Current Se…
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beneficiaries are not visible for voluntary plansSummary: We have a requirement to enable beneficiaries to be allotted effective 07/01/26 for the voluntary plan. We enabled the configuration under Designation Requireme…
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Can you remove certain Life Events from drop down list under "Add a Life Event"Hello - when a benefit admin adds a "potential life event" under Benefit Enrollment, there are many options that we no longer use or never have used. Are we able to remo…
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Change Beneficiary life event processes and closesSummary: When are Benefit Consultant's add the life event 'Change Beneficiary Designation' the life event will just process and close. It does not allow us to re-open so… -
A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
Unable to find 'Self-assigned Event Rule' tab under Create Life Event pageSummary: Hi Experts, I’m trying to configure a new Life Event in Oracle HCM, but I’m unable to see the “Self-assigned Event Rule” tab under the Create Life Event page. C…
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BEN Due date error not triggering when documents are uploaded past the due dateSummary: Please detail the steps to reproduce the issue. Include navigation path, responsibility name, and error message, if applicable. Answer: For the Document related…
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Targeting a PPB rate start date for the first check of the month following the occurred dateSummary: I've tried several of the delivered rate start date options and not finding one to target the specific check we are after. Does anyone have a suggestion to try …
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DOB and personal address field as mandatory for dependents for specific legislation in RUI pageDOB and personal address field as mandatory for dependents for specific legislation in RUI page. As per the doc attached below, there's a limitation from oracle that we …
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need to add tooltip for realtionship start dateSummary: Hi All, We need to add tooltip or Help text for the relationship start date in before you enroll page while adding the new contacts in oracle benefits redwood p…
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Need assistance to prevent employees selecting Parents and In laws combination as dependentsSummary: HI Team, We have a business requirement to display an error message when user selects both Parent and In law combination while enrolling dependents on benefit s…
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ACA Override Upload fields question: Delete and FlaggedIs there a guide explaining how to use the ACA Override Upload / ACA Reporting Upload HSDL? (Benefit Administration > Evaluation and Reporting > Person Data Loaders). I … -
ESS Benefits Print EnrollmentHello Team, When an employee attempts to print Benefits Enrollments as of a specific date, the generated PDF displays the current enrollment data instead of the data cor…
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Immediate Coverage Start Date Based on Employee SelectionI have a situation for which I have not yet found an appropriate solution. During Self-Service Benefits enrollment, some employees are eligible to start plan coverage im…