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Benefits
Discussion List
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Unable to use DBI item: BEN_PHB_STUDENT_STATUS in Dependent Eligibility TypeSummary: Content (required): We are using a fast formula of type ‘Dependent Eligibility’ to set dependents of type ‘Child’ and whose Student Status is either ‘Full-time … -
BEN_PRTT_ENRT_RSLT Table doesn't get updatedSummary: Whenever we made any changes in the Benefit Enrollment Page, The data (LAST_UPDATE_DATE ,LAST_UPDATED_BY) don't get updated on the Group Medical Plan and Parent…
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Interim rule is not working when using a Fast formula for optional plan ratesSummary: Hi, We have a Fast formula attached to the rates for optional life plan where the rate is calculated based on age, gender and smoker status. However, due to the…
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Unable to evaluate life event Birth/adoptionSummary: Unable to evaluate life event Birth/adoption with the below error. This person has more than $25 selected for HSA. Content (please ensure you mask any confident…
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A cache error occurred in the procedure ben_comp_object.set_object. (BEN-990314)Summary: Unable to process Open enrollment because of this error "A cache error occurred in the procedure ben_comp_object.set_object. (BEN-990314) If the enterprise ID o…
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Auto allocate percentage to dependentsSummary: We have a requirement where we need to auto allocate percentage to dependents. Eg. : User enters percentage allocation to dependents for pf and gratuity in EIT.…
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Redwood enablement in Oracle Cloud benefits moduleWhich are the pages supported by redwood in Benefits module. Is there any document available for the same?
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How to get the latest file for redwood pages with profile options.Summary: Please share the path for the document. (Redwood_Pages_with_Profile_Options_for_23B_-_24C) Content (please ensure you mask any confidential information): Versio…
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Seeded benefit error message has standard text, need to have the text customized for EmpsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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How to hide “Beneficiary Organizations” region/section on “People to Cover” Redwood Page?Summary: On the Redwood UI Page for "People to Cover", we intend to hide the "Beneficiary Organisation" section as it is not applicable for our implemented countries. Bu… -
Benefits Program Import ErrorHi, We are doing a multiple country program import. 3 Countries program import was successful, but while trying to import the benefits program for 4th country, the proce…
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How to provide automatic checkout option for benefits plansFor benefits plans where we have several options (employee, employee+spouse etc) – is it possible to set the options up in a way that once one is ticked off, the other o…
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Benefits have been closed for an employee before the 30 daysSummary: Hi Team, One of our client working on testing onboarding process and noticed that the benefits have been closed for an employee before the 30 days. Is there a w…
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SQL Query Benefits RatesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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sql for benefits ratesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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while trying to evaluate an employees life event receiving errorSummary: Content (please ensure you mask any confidential information): Hello, While trying to evaluate employee life event, receiving a new error - The date code is inv… -
Is there a way to setup a Plan with Optional Beneficiaries?Summary: We have many plans that have beneficiaries. In order to reduce the time to go through a New Hire or Open, we would like to setup the optional plans as beneficia… -
coverage setup errorSummary: Content (please ensure you mask any confidential information): Hello, receiving the error message on coverage , when we have defined only flat amount in variabl…
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Is it possible to set multiple templates with different filters in alert composer?Is it possible to set different filters specifically for different templates in alert composer. I am using the alert 'Open enrollment reminder' and the alert needs to be…
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Benefits vendor changing from New York Life to VoyaSummary: Hi Team, One of our client is changing their benefits vendor NewYork life to Voya for few plans for upcoming year 2025, we need to make sure that plans through …
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Voluntary Child Life plan should be suspended until EOI is provided for Vol Employee lifeSummary Vol Child life plan should be suspended if EOI is not approved for Vol employee life PlanContent Hi all, We have a requirement where client wants Vol child to be…
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Enrollment Certification Required Fast FormulaWe have a requirement to trigger EOI (proof of good health) when employee chooses coverage amount over 300k. I created a fast formula of type Enrollment Certification Re…
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Benefit certifications - restrictionsSummary: We need to set tiers(levels) in benefit certificate restrictions – The rules should be as follows for current employees during enrollment: If an employee curren…
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Optional rates annually is zero when the Employee is rehire from retireeSummary: Hi Expert, We recently rehired a retired employee, and when we enrolled her benefits in Active Coverage, we noticed that her annual Optional Plan Rates were zer…
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Employee is from retiree coverage then they rehired the Employee and enrolled in Active CoverageHi Expert, We recently rehired a retired employee, and when we enrolled her benefits in Active Coverage, we noticed that her annual Optional Plan Rates were zero, even t…
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FSA plans to be waived until enrolled in under new coverage is electedSummary: Hi, Currently previous year FSA enrollments are rolling over to the next calendar year. We need the FSA plans (Health Care FSA, Dependent Care FSA, Limited Purp…
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How to stop creation of new benefit relationship with new assignment in global transferSummary: How to stop creation of new benefit relationship when employee global transferred to country where benefit is not applicable ? Employee should have termination … -
Error while HR is trying to process evaluate potential Life events of an global transferred employeeSummary: An employee global transferred to another country where benefit module is not applicable. There is a termination life event on 29-Feb-2024 which HR is trying to…
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Query to get employees and dependents benefit enrollment with previous and current enrollment detailSummary: Hi Team Need a report which will pull the employees, and their dependents benefit enrollment details along with the Previous year and current year enrollment de…