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Benefits
Discussion List
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Retiree life event with Person Type as RetireeSummary: Hi All, We have retiree program , where the Person Type for them would be 'Retiree'. We are creating them as Worker Type-Employee and Person TYpe -Retiree.Life … -
Employee is able to delete dependent's recordAfter disenrolling the dependent from all benefit plans, the employee is able to delete the dependent's record. However, according to the system, this action should not …
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Redwood pages navigation for 'Plan Configuration' and 'Evaluation and Reporting'Do we have Redwood pages for Plan Configuration and Evaluation and Reporting under Benefits Administration?
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How to configure the defined rate frequency and communicated rate frequency to be the same.Summary: How do I configure the Employee defined rate value and the communicated rate value to be the same? Content (please ensure you mask any confidential information)…
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can we hide change beneficiaries Quick Action by RoleSummary: our client has Benefits implemented in US and CA. Currently we need to disable "Change Beneficiaries" ESS Quick actions for CA only. However, the option availab…
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Unable to show fields in the assignment section for Employment Info - RedwoodSummary: My Client Groups > Employment Info (Redwood) > Assignment section I'm currently implementing Redwood UI in Oracle VBCS and encountering an issue with field visi…
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Retiree life eventSummary: We want to create a life event when we add a non-worker relationship for retirees like when retirees are added to the system. Could anyone advise what is the da…
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Resource alert is not picking up all the pending actions assigned to an employeeSummary: We are using the pending actions resource alert. Client has recently triggered a life event to complete a pending actions audit. Dependent Certification pending… -
Triggers working different for different transactions (Salary and Grade Change)Change in Grade and Change in Salary triggering behavior is not working as expected. Config: Problem Statement: It is triggering fine when there is a change in salary or…
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Redwood Benefits Activity Center: need to run Initial Ingestion JobSummary: When navigation to the Redwood Benefits Activity Center, I get the message that the Initial Ingestion Job needs to be run before I can see the search indexes. C… -
How to selectively choose who can see a pageLevelJourneyCode banner, and when they see it?We are in the process of implementing an in-house Tobacco Attestation process for our employees. The plan is to: Utilize a Guided Journey (Tobacco Attestation) that will…
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REDWOOD: Benefit Activity Center - Why are new hires not showing up in the search?Summary: When we add a new employee record, we see the record in our global search and on other pages, however we are unable to find them on the Benefit Activity Center … -
Unable to report a life event from employee benefits self-service - RedwoodSummary: Unable to report a life event from employee self service. The employee has active benefit relationship and is eligible to report self-assigned life events. Erro…
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Redwood ESS page - Program or Plan Not In Program fieldSummary: We will be enabling the Redwood Benefit ESS page in a couple of weeks, and we would like to remove some of the options in the drop down box on the home page und… -
How to upload a document in a pending action?Summary: Ability to upload a document in a pending action after an enrollment update. Content (please ensure you mask any confidential information): Hello Team, What our… -
Unable to switch country based URLs in Review Employee ResourcesSummary: i tried using sections under ruleSetEmployee to add custom URLs that are different for USA and CAN. However, it does not work for CAN despite the conditions are…
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When trying to add a Person Benefit Group, the system is producing an error messageSummary: When trying to add a Person Benefit Group, the system is producing an error message - You don't have permission to insert, update, or delete this record. (BEN-9…
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Getting "There's nothing here so far" message in Benefits activity CenterSummary: As part of 25B we are testing the Benefits Activity center and performed below steps: Enabled below profile options: ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_E…
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Clarification on Using VBS Advanced Mode for PDF Link Addition to Review Employee Resources pageSummary: Hi all, We need to add PDF links to the Review Employee pages. According to the Oracle documentation (linked below), this requires using VBS in Advanced mode. C…
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Employer Paid Rate Shows as "Employee" paid on ESS SideOn the Benefits ESS side, it shows that our automatically enrolled employer paid benefits are "employee" paid. I have confirmed this is not the case in our configuration… -
Critical illness plan Configuration Spouse 50% and 25% of employeeSummary: Hi All, We have requirement for critical Illness plan, where 'Benefits are 50% for spouse and 25% for child of the value Employee has.'Please let me know how to…
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The Approved documents when deleted from DOR still has approved status in Benefits Document section.Summary: When we request the employee to upload the certificate from benefits page, it goes for approval to Ben specialist. Once Benefits Specialist approves it, we can …
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CCC: Salary information access/security issueSummary: Hi, Is it possible to restrict access to employee salary information in the system? For example, can we ensure that ERP functional specialists do not have acces…
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Business Rule for Restricting user to add Second Spouse in Benefits Redwood PageWe have a business requirement to add business rule to Benefits redwood page to restrict the user to add second spouse details. How to configure business rule for this r…
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Triggering benefit life events with assignment attribute changesSummary: Triggering a life event in Oracle Benefits based on a change to a custom attribute defined on the assignment page is needed. A fast formula has been configured,… -
Hide or customize header - BenefitsWe would like to Hide or customize header of Effective Date segment in Benefits pages under My Client Groups using VBSC tool for Redwood. Steps to reproduce: Benefits Ad…
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is family and emergency is shared component with benefitsSummary: Can we have a confirmation on People To Cover in Benefits and Family and Emergency Contacts are Shared Components in Redwood? in other words when we hide some s…
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Redwood Benefits: Change Benefit ElectionsSummary: Hi, In classic UI we have this Change Benefit Election in About Me > Benefits However, in Redwood, we can't find it, and when I explore you need to go to old ti… -
Personalize need help - default section in redwoodSummary: Can we personalize the default need help section in redwood.Kindly advise. Content (please ensure you mask any confidential information): Version (include the v…
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Unable to hide selective fields in Additional info Ui in Create contact UI- RedwoodSummary: Client wants to hide some selective fields like Student status and Tobacco status from the additional info UI of the Create contact UI of SSBEN- redwood. But wh…