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Error while loading Benefits Participant Enrollment data using HDL

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edited Sep 9, 2021 9:58AM in Benefits 7 comments

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Hi All,

I am facing below issue while loading Benefits Participant Enrollment data using HDL. Please assist.

"The message is Error occurred processing election information. Error Message is -- ORA-20001: An error occurred while retrieving a record for processing. Contact your help desk.."

I have run the HDL Diagnostic report and the report also doesn't reveal anything about the issue i am facing.

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