To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
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[ERROR] Import Query Entities: Couldn't load table namesSummary: Hi All! I am trying to import Entities from Data Service. I am encountering this error when importing tables and clicking the dropdown to view the table columns… -
Read Response Payload in REST API CallSummary: Hi All, I'm new to ODA and building a POC. As part of process, I've to to call REST API and capture the response and show it to user. I'm able to call REST API …
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Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023Summary: Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023 Content (required): Learn from call center implementations to improve custome… -
Webhook AuthenticationSummary: Content (required): Integrating Oracle Digital Assistant with a webhook portal. What kind of authentication is required to integrate ODA with Webhook and how th…
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How to configure OCI IAM domain with ODA as identity provider considering IDCS has been migratedSummary: considering IDCS has been migrated to OCI IAM Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippet…
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Oracle Digital Assistant - post chat survey feedbackHi Team, Enabled Feedback component(component: "System.AgentConversation") within ODA when the live agent conversation ended with customer. Can we update the customer fe… -
Error Importing Sample skillSummary: Error Importing Sample Skill from Store Content (required): Curious if anyone else has encountered this error trying to import the sample PizzaSkill Visual Desi…
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Digital Assistant Product Update Webcast June 28th 2023Summary: Attend the webinar series for the latest Oracle Digital Assistant Updates from the Oracle Product Management Team. Innovate SaaS (HCM, EX, ERP) with pre-built e…
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Orace Digital Assistant : Face book MessengerHi team, Messenger Channel: Using OOTB channel type “Facebook Messenger “and can perform the live chat with B2C agent. The requirement is, when the live agent is unavail…
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ODA Live Chat handoff to B2B ServiceSummary: Does ODA support live chat handoff to B2B Service? Content (required): The ODA documentation talks about built in support for B2C Service. There is also another…
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Announcing The New Oracle Digital Assistant Professional Certification Course and Exam (2023)We are pleased to announce the release of the 2023 version of the Oracle Cloud Platform Digital Assistant Professional Certification course and exam through Oracle Unive…
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how to change the chat bot button text colour and background colour in the HCM studioSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Not able to invoke skill from another skill using visual flow designerSummary: Not able to invoke skill from another skill using visual flow designer Content (required): Version (include the version you are using, if applicable): Code Snip…
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Engage Your Employees on a Conversational Platform with Oracle Digital Assistant Webcast April 25thSummary: Engage Your Employees on a Conversational Platform with Oracle Digital Assistant – Occamonics customer success webcast April 25th 2023 Content (required):In Ora…
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Limit Digital Assistant hoursSummary: How to determine hours that Digital Assistant is enabled Content (required): Hi, our customer has a requirement to use the Digital Assistant (ODA) only during n…
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Feasiblity check of digital assistantHi Team, Is it feasible to operate the functions of a third party in a digital assistant? Example: If the user asked a query like I want to see ticket info assigned to m… -
Chatbots on Campus: The New Voice of Higher Education – Webinar April 20th 2023Summary: Chatbots on Campus: The New Voice of Higher Education – Webinar April 20th 2023 Content (required): Transform the student experience by using a digital assistan…
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Database connection for SQL Dialog skill in ODASummary: How to connect to database to develop SQL Dialog skill in ODA Content (required): Could someone please share your inputs how to connect to Fusion Apps DBs to de…
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How can we extract SQL from SQL Dialog in ODA?Summary: Extract the SQL from SQL Dialog skill in ODA. Content (required): We are attempting to use the intelligence of the SQL Dialog skill available in Digital Assista… -
Facebook MessengerSummary: I have set up my Digital Agent to make it available via Facebook Messenger using the tutorial below. The configuration is based on creating a Facebook page. Is …
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Oracle Web Channel -SDK: Uncaught TypeError: WebSDK is not a constructorSummary: Accessing the web-sdk from JavaScript code give below error for Oracle Web Channel Bots = new WebSDK(chatWidgetSettings); Uncaught TypeError: WebSDK is not a co… -
IF you ever use the API Documentation, please take our surveySummary: The documentation team wants your input! If you ever use the API Documentation, please take about 5 minutes to respond to this survey about the API Documentatio… -
The subject claim identifying the subject of the JWT is missingi am trying to access bot using Microsoft identity and this error showed how can i solve it Error State:MicrosoftOauth2AccountLink Error Message: The subject claim ident…
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why i can not invoke skilli created two skills i tried the call from first skill the second skill when i try to configure invoke skill component the system in dialog flow always show empty in ski…
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Visual Flow and custom componenti am using ODA with custom component via visual flow i have issues how can get the output from custom component and put it in variable when i do test always show variabl…
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custom component and SOAPdo you have any example custom component with node js to call SOAP services
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You want to build better bots with Oracle Digital Assistant?Summary: Digital Assistant best practices webcast series on-demand Content (required): Watch the webcast series on-demand: What makes a great digital assistant Productio…
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Customer Success Webcast Series Oracle Digital Assistant 2023Summary: Oracle Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and cust…
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DA Skills for Oracle EBS ModulesSummary: Oracle DA Skills availability for Oracle EBS Content (required): I have couple of question related to DA availability for Oracle EBS Modules Are there any plans…
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keepTurn transitionSummary: Need to understand the keepTurn boolean values effect with transition set Content (required): I read the documentation for keepTurn as well as the white paper f…