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Digital Assistant & Mobile
Discussion List
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Enable SSO in ODA from client webHi, Can you help me how to configure SSO in web channel we need to authenticate the users via SSO to access our chatbot and extract some data like employee ID and email …
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How can I install Oracle Digital Assistant if I've migrated to IAM and IDCS is not available?We'd like to install ODA for Expense for our customer that is using Oracle Cloud Fusion Applications and IDCS has been replaced by OIC IAM (identity access management). …
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Image to base64Summary The Uploaded image from ODA convert it to base64Content Do you have any idea on how to create a custom component that convert image to base64 so that it will be …
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How to integrate or embed Oracle Digital Assistant in Oracle Analytics CloudSummary: How to integrate or embed Oracle Digital Assistant in Oracle Analytics Cloud Content (required): Version (include the version you are using, if applicable): Cod…
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ODA for EBSSummary: I am aware that Oracle Provides Ouf of the Box Digital Assistants for SaaS Cloud ( ERP, HCM, SCM etc). Are there are any plans in the future road map to make th…
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Collecting customer information to update B2C Contact custom fieldsSummary: We have our Digital Assistant (using Visual flow designer) integrated with our B2C Service instance. The Digital Assistant collects information from the custome…
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Can ODA chat history be configured to be shared across subdomains?Summary: We have a requirement to have the chat window history persist across subdomains. Content (required): Use Case: A user accesses www.domain.com, initiates chatbot…
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Oracle digital assistant: CORS error on request done by externally hosted webview.Summary: I have developed an externally hosted webview following the documentation here Webviews (oracle.com), it consists of a nodejs, express intermediary service that…
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How can I attach a video in a card type in System.CommonResponse componentSummary: How can I attach a video in a card type in System.CommonResponse component, below is the screenshot that I want to achieve. Content (required): Version (include…
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Mobile Hub vs Visual BuilderSummary: If I need to build an enterprise mobile app, what are the pros and cons of using Visual Builder vs. Mobile hub for development? Content (required): Version (inc…
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Oracle Digital Assistant Best Practice Webcast Series 2022Summary: Webcasts series to build better bots. Content (required): Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational …
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Integrate Oracle BPM Approvals with SlackSummary: Content (required): Is it possible to integrate Oracle Fusion ERP BPM Approvals with Slack via Oracle Digital Assistant? Our client wants to approve/reject BPM …
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Announcement: Webcast Is your Digital Assistant (Chatbot) efficient with CX Service? How to measureSummary: If you are running Oracle CX B2C Service and Digital Assistant, and want to measure and optimize the Digital Assistant? Then come to this Cloud Customer Connect…
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Can Digital Assistance be configured for use to look into Fusion Order Management and other modules?Summary: Would like to know whether ODA can be linked to Sales Orders in Oracle Fusion Order Management? Also Work Orders in Oracle Manufacturing Cloud? Content (require…
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Satisfaction surveySummary: Launching a satisfaction survey from the chat inlay Content (required): We are moving from VA to DA with the change we are using chat inlays, we were hoping to …
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Key words.Summary: Content (required): Is there a way to identify a few key words or phrases? For instance, we use our Digital Assistant to respond to HR related questions. We hav…
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Related content links.Summary: Content (required): I created links that I embed in some of our DA responses to help guide our clients to related content. I use something like this
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is it possible to use whatsaap to get alerts regarding an integration failureSummary: suppose an integration fails or an error occurs then is there a way to get this error message on whatsapp or any other messaging app Content (required): how to …
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Deleted SkillsSummary: Restore deleted skills Content (required): I have accidentally deleted some skills this afternoon. Is there a way to restore them? Version (include the version …
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Can we add Emoticon in Oracle Digital Assistant?Hello Oracle Community, I am working on a POC using ODA in which, I want to put add emoticons (emojis) in the chat messages. Does ODA allow it? Regards, Yugesh Keluskar
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Oracle Digital Assistant Newsletter March 2022Summary: Oracle Digital Assistant Newsletter March 2022 Content (required): Welcome to the March edition of the Oracle Digital Assistant News. Did you miss us in January…
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Custom Component ErrorSummary: We have a B2C.ContactManager custom component that cannot be found in the flow state called createContactIfNotExists Details: This custom component is supposed …
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Default skillVoice for enableBotAudioResponse is not working.Summary: I am trying to change the default skill voice to a female voice but it is not working. Content (required): Please see attached. Version (include the version you…
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How to resize card imagesSummary: Card images show up as too large, want to resize them Content (required): We have some images that are being displayed in an Oracle Web channel, which are curre…
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Is there a way to get a list of "enabled" intents at runtime.. either in custom components or yaml?Summary: Content (required): We want to access/find which intents are disabled/enabled during runtime either from CustomComponent or from YAML. Version (include the vers…
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Digital Assistant KnowledgeSearch IssueSummary: I want the DA with all my skills added to produce a Knowledgesearch result in the same way it does when asked within the individual skill. Content (required): M…
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Do custom components run faster in production digital assistant instances vs. development?Summary: Been experiencing slowness issues (lag of 20-30 seconds) when invoking custom component in an Oracle Web channel. When I use our production instance, the slowne…
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Intent Match ButtonsSummary: I have a state within my flow that can work out if an intent match is between 50% and 90%. When this state is met, I offer the top 3 intent matches in the form …
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setting up aicSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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How is the sales assistance experience compare to SFDC Chatter?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):