Digital Assistant & Mobile
Discussion List
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Some of the results from knowledge search is not related to searchTermSummary: Knowledge Search Component in Digital Assistant Content (required): I am using knowledge search component to see the related article in service cloud, however s…
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Can't seem to access the IDCS BOTSExternalAPIOAuthClient_Summary API, Conversation LogContent Hi, I cannot seem to leverage the REST APIs of my chatbot instance because when i go to IDCS to secret the client id and secret key,…
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Visual Editor UpdateContent Could anyone share the timing of the Visual editor update and would the customers be given the option to delay this migration? Version 21.06
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Welcome (Default) Message upon opening the BotSummary Welcome (Default) Message upon opening the BotContent We wanted the bot to display a welcome greeting even before the user types anything (like a default message…
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Storage Type; Local storage in web-sdk how to use and how it worksSummary How does the Local storage in web-sdk works and how to use it.
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Seeded Digital Assistant Uses cases in SCM CloudSummary Seeded Digital Assistant Uses cases in SCM CloudContent Hi, Need help in identify the Seeded Digital Assistant Use Cases in SCM cloud area, not much information …
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Webview error/cannot be displayed when skill is imported, cloned or versionedSummary Webview error/cannot be displayed when skill is imported, cloned or versionedContent Hello All - Even with our latest version of ODA (21.04) We are experiencing …
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Error during uploading HTML Form in Resource bundleContent Hello, I am trying to create HTML Form in chatbot using Resource Bundle but code does not work. below code is I am taking for reference to create a HTML Form.Cod…
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Join us on 8 July in JAPAC for an Oracle DevLab: Build the Perfect Digital Assistant for your BusineSummary In this workshop, you'll learn how to work with skills and digital assistants in Oracle Digital Assistant.Content REGISTER NOW A skill is an individual chatbot t…
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What is Update Schedule for ODA and whre are release readiness notesContent Looking to confirm if update schedule is quarterly and also where in the release readiness notes we can find what features are impacted.
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Oracle Digital Assistant Newsletter May 2021Content welco me to the May edition of the Oracle Digital Assistant News. If you want to let us know how much you are enjoying this newsletter or If you have anything yo…
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How to create an B2C Service Incident out of an ODA Chat?Content Hi everyone, i've connected the ODA with B2C Service Cloud with the DA as an Agent Channel. The handover to an agent is working probably but how to handle the ca…
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ODA deployment and authentication steps in Non Oracle web channelContent Team - Have any one deployed ODA in non Oracle web page and currently using it? Could you please share some steps, issues encountered? We are trying to deploy OD…
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Entity Event Handler - Specify the next entityContent We are using EEH for resolving composite bag and we have 2 entities of same type i.e. NUMBER. Can we specify in the node js if we want to resolve a particular en…
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Elasticsearch QnA to be deprecated !!!Content Hello, Is there any plan to remove QnA which is built based on Elasticsearch ? We know QnA Answer Intent is much better in terms of understanding not keyword mat…
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Accelerate Customer Satisfaction with Chatbots by Sofbang and OracleSummary Webcast April 21 2021 10am PT/12pm CTContent Great webcast coming up, especially if you work in Utilities Industry. Registration is free, click here to register:…
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Bots are the future: Chatbot introduction and hands-on workshop series with Oracle Digital AssistantContent In fact, if you’re wondering whether your business should create a bot, you’re asking the wrong question. Bot-powered commerce is the future. This technology is …
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Intelligent Advisor ErrorSummary Can someone help me regarding this error?Content Here is the error I have encountered after answering the assessment of Intelligent Advisor Error Error State: in…
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent AI chatbots can process more than 85% of interactions between a utility and their customers in self-service fashion. That means no wait times for customers, redu…
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Automating helpdesk experiences with Oracle Digital Assistant, plus special guest ComEd (Oct 28, 10aSummary Join Oracle and ComEd as they discuss chatbot development, showcase demos, and share real-world case studies of intelligent chatbots in action.Content Join this …
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Natively-Supported Languages are not working in browser.Summary Spanish language can be detected while testing in Skill Tester but when it is tested in a browser it is not detected.Content Good day, Please see attached. Thank…
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Websdk connection from on-prem website to ODASummary What is the correct architecture if the website where the websdk will be deployed is sitting behind a network firewall in an on-premise server.Content Hello ODA …
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Oracle Digital Assistant News March 2021Summary The latest edition of our monthly newsletter is now availableContent A little later than planned, but here is the latest edition of the Digital Assistant Newslet…
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Fetching Multiple values from index's on Common Response ComponentContent Hi All, I am not able to capture the multiple index values in a single variable.I have attached the screenshot of issue.Please help me to troubleshoot this issue…
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unit test Peoplesoft pre-delivered absence chatbot application servicesSummary Unit testing of absence bot application servicesContent I have customized a few of the Peoplesoft pre-delivered Absence application services. I am also able to p…
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Accessing Digital Assistant API's through OCI singned requestSummary Dynamic Entity ImplementationContent We are configuring the digital assistant api's on postman through OCI_Rest_Intialization and OCI_Environment package for acc…
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Alexa with Oracle Digital AssistantSummary Not able to connect ODAContent Hi Team, I fallowed each and every step mentioned in below link.But still not able to connect with ODA. Always it's going to 'Welc…
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How to integrate ODA with Oracle CX and Procurement Cloud ApplicationsSummary How to integrate ODA with Oracle CX and ERP Cloud ApplicationsContent Business Case for Oracle Procurement Cloud Example 1: Customer: How many Suppliers are prom…
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Regarding details for next Oracle Workshop on ODA pleaseSummary Regarding details for next Oracle Workshop on ODA please
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Oracle Digital Assistant News February 2021Summary The latest edition of monthly newsletter is now availableContent Oracle Digital Assistant News February 2021 Edition Welcome to the February edition of the Oracl…