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Digital Assistant & Mobile
Discussion List
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Waiting Time in Agent Transfer - How does it work?Summary Waiting Time in Agent Transfer - How does it work?Content Hello SMEs- We have this Live Agent transfer to Oracle Service Cloud feature implemented. Our client re…
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ODA and HR helpdesk integrationSummary Does HR helpdesk have live agent? if so, does ODA support transfer to live agent based on HR helpdesk
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Deploy Mobile Hub Custom API-Express package on generic NodeJS serverSummary Is it possible to run a Mobile Hub Custom API-Express package on generic NodeJS serverContent Hi there, We have developed a set of Mobile Hub Custom Express APIs…User_2025-02-05-17-52-41-208 15 views 2 comments 0 points Most recent by User_2025-02-08-04-00-49-804
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QnA vs Answer IntentSummary QnA vs Answer IntentContent Hello Oracle Folks - We have this requirement that we need to create an FAQ bot but we are are thinking what best to use QnA or Answe…
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ODA - Like dislike responses, feedback on responsesSummary Can users provide feedback to responses - by liking or disliking, type feedback on responsesContent Can users provide feedback to responses - by liking or dislik…
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List of available ODA solutions for Oracle SaaSSummary Looking for documentation that provides list of all the pre built ODA solutions for Oracle SaaSContent Hi, Is there any available document or link which lists al…
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'Call' type actions in MS Teams Not WorkingSummary How to make 'Call' type actions in MS Teams workContent I have a bot connected with the MS Teams channel, in which I am using the "Call" type action button. On c…
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Skill routingContent Dears, I have skill for live agent i need to make it generic i must pass parameter to it and then live agent will pick the correct queue How can i call it first …
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Uploading OJET application as a service in webview not working certain featuresSummary hosted webview App in ODA from oracle JET not working with the conveyor belt featureContent I created a single page application using oracle JET framework. I cre…
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DevOps on ODASummary DevOps, CICD for ODAContent Hi Gurus - Is there an way to implement CICD for ODA? We want to automate the migration from one ODA instance to another. Thanks! Ver…
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face recognition and user profileContent 1. is there any posibility for loginTo bring automaticly user profile nameFrom ecommerce and how can get from web channel?2. Is there any function to get employe…
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ODA with whats appContent i configured ODA witg Facebook, How can i link it to whats app?Thanks
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oda-native-client-sdk-js-20.6.1 issueContent Dears, i am oda-native-client-sdk-js-20.6.1 sample widget , the problem we published it in server when diff users use the chat bot, any one post will publish to …
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Get Conversation Log of a skillSummary Getting an error 404 when getting conversation log through REST APIContent Hey guys! I'm having trouble with this new way of getting the conversation log through…
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request - ODA Voice detectionSummary ODA with auto voice detectionContent How can i implement Voice solution with ODA with auto voice detection? Thanks
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ODA with exchange server (calenders)Content Dears,Can you help me how to integerateODA with exchange server to bring today calnders for spesific profile.usernameBest Regards,
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Oracle Digital Assistant - WhatsApp IntegrationSummary How to integrate our ODA with Business WhatsApp NumberContent Hi, I look forward to integrate my ODA to the business WhatsApp number. Kindly help me on the same …
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Web channel user recognition by ODASummary Web channel user recognition by ODAContent I am using sample JavaScript SDK based web channel and i am trying to figure out what needs to happen so that ODA reme…
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Rest API to run ReportSummary Rest API to run BIP/OTBI ReportContent Hi All, I want to run a BIP/OTBI report using REST API from ODA and get the data of report output, please guide. Note: Usi…
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Skills that are registered in DA are not showing.Summary Trying to update the skills in DA but Skills are not showing.Content Upon entering my DA I have encountered an error saying 'There was an unexpected error proces…
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request - ODA Translation Google rest APISummary ODA Translation Google rest APIContent Dears, Can you help what is Rest Google API end point, that i should i set it in ODA configuration , i have access key but…
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Custom Skills is not displaying in ChatBotSummary How to add Custom Skills to ODAContent Hi All, I am new to ODA, I need your guidance on adding a skill to a new chatbot or preexisting chatbot(in Oracle SaaS Ins…
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How to associate web forms using HTML to custom component for ODA?Summary How to associate web forms using HTML to custom component for ODA?Content How to associate web forms using HTML to custom component for ODA? Call to a custom com…
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Multiple System.Intent components in a dialog flowSummary Multiple System.Intent components in a dialog flowContent Hi, Can we have Multiple "System.Intent" components in a dialog flow? is there any limit on number of s…
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ODA with VBCS - Error during WebSocket handshakeSummary Unable to integrate ODA with VBCS web appContent I am trying to integrate ODA with a VBCS web application. I followed the below blogs to get this working with no…
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Publishing ODA to WhatsappContent Hi, I have configured an adapter on an internet facing machine to publish the ODA to Whatsapp but I couldn't get any reply from the bot. How can I debug it? Rega…
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BOT UI Differnet between Oracle demo and Client environmentContent Team, Based on the fusion application version BoT appearance can be dissimilar? We did notice that BoT look and feel is different between Oracle demo and Client …
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Error 500 when calling one of the REST endpoints using Python3Summary Returning HTTP 500 when calling Legacy RESTAPI, start export taskContent Hi there, I'm attempting to call the Legacy REST API so I can test starting export tasks…User_2025-02-05-15-39-51-170 23 views 1 comment 0 points Most recent by User_2025-02-05-15-39-51-170
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How to escape comma (,) in System.List componentSummary Escaping comma (,) in System.List componentContent Hi, I'm trying to add a comma (,) in the list of options to order a pizza in a pizza skill as below component:…
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Show a phone number when resolved to unresolvedIntent consecutive for 3 timesSummary Show a phone number when resolved to unresolvedIntent consecutive for 3 timesContent Hi, Requirement: When my input maps to unresolvedIntent for 3 times I should…