ODA - start converssation (detect language). automatically detect Knowledge Base
Summary:
(New in ODA)
1- I want to ODA to start with a conversation hint on the web and FB messenger, I don't want the customer to start the chat. is there a way to chatbot start the conversation like Arti in the documentation
2- Also it will be nice to detect automatically the language in the browser
3- I have my knowledge base with service, but I want once the customer enters the phrase, chatbot detects the question
My configuration... I have it configurated with a common response (buttons) and the customer needs to click on FAQ's
Content (please ensure you mask any confidential information):
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