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Order Management
Discussion List
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How to errors out the fulfilment line for custom task to retrigger?Summary: Requirement – To use custom step in Orchestration to call OIC. Then OIC will communicate with third party application and pass response as Acknowledgement as Su…
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How to default Accounting Rule and Invoicing Rule on SO line from item level through OM Extension?Hi Team, We have a requirement to default Accounting Rule and Invoicing Rule on Sales Order lines from item level. Previously we defined Pre-Transformation rule for this…
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Sales Order CreditSummary: Dear Experts, We are creating a sales order credit with unreferenced credit lines and have defined Sales order approval as below Rule 1 - Business unit - ABC . …
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Cannot reschedule without creating a planning order for more than the quantity of the sales orderSummary: I am testing an operation to change the scheduled ship date via SP for an order that has failed to reserve inventory since out of stock. For an order with a sch…
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Rescheduling the date of a sales order is not working as expectedSummary: I am testing an operation to change the scheduled ship date via SP for an order that has failed to reserve inventory since out of stock. However, I am not getti…
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How to prevent defaulting Contact & Bill to Contact on Sales order Header& Line from customer masterHi, We want the following highlighted fields to not default from Customer Master. For customers with multiple contacts defined on the customer account and site level, on…
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Assistance with Pretransformation defaulting Rules for mapping OM to AR Credit Memo Transaction typeSummary: Hello, Can we use the pretransformation defaulting rules to map the OM header transaction type with the AR transaction type for invoices of type credit memo? I …
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we need to pass the parameter value in value set, so we need the fulfillment id parameterSummary: we need to pass the parameter value in value set, so we need the fulfillment id parameter to pass in the value set so that fetch the lot number through the valu…
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Error exporting data from Manage return fulfillment LinesSummary: The following error is shown when exporting all RMAs data from the option Manage Return Fulfillment Lines. we need to extract all the data in Excel from 2021 to…
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Manual Price Override description interface to ARHi All, We would like to have a standard description for all manual override in the AR invoice. For example the automatic discount adjustments are having description as …
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GOP Error messageSummary: Hi, We have created an order from CPQ and even manual creation also fails with this error. During the scheduling, we are facing this error message. Order promis…
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How to pass Negatie pricing components for return order in FBDISummary: We are trying to create Reference return order using FBDI with Freeze Price flag as 'Y' and passing the charge component values under sheet. However, the RMA is…
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At what level should sourcing rule be assigned in case of dropship scenarios?Summary: How to set up sourcing rule assignment for dropship scenarios - We cannot set up at item+Region level as there is a possibility that multiple BU will map to sam…
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How to differentiate Transaction Source for Invoices started from OM Sales OrdersSummary: Is it possible to invoice two sales order having the same business unit using two different AR transaction sources? Content (required): Version (include the ver…
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Differentiate Rejected and Accepted Return lines in Order ManagementWe are using Quality Assurance while receiving RMA, there will be Rejects and Acceptance (Receiving Parameter of RMA - Inspection Required) While Inspection, we Reject o…
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In sales Order additional text field for Item DescriptionSummary: We have a new requirement as below Need to create Additional Eff at line level. 2. This additional text field also should come with item description in invoice …
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Hiding Options in Copy OrderSummary When using the copy order function 10 options are available to select Client would like to hide some of the options to reduce the risk of errorsContent I have tr…
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In RMA, I'm not able to see the return to customer line getting updated.Summary: We created an RMA for 5 quantities and we had 3 way receipt routing. So during receiving we did inspection where 2 items are accepted and put away in sub inv. T…
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Can we create infolets in Order Management Dashboard?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is ORACLE_1.0_B2B_APPLICATION_RESPONSE the same thing as a 997 Functional Acknowledgement?Summary: Is ORACLE_1.0_B2B_APPLICATION_RESPONSE the same thing as a 997 Functional Acknowledgement? If so what inbound documents (e.g. 810, 855, 856, etc.) trigger a 997…
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Pause task in Orchestration across OrdersSummary: Pause task in Orchestration where the dependency of progressing a Service/Subscription line is on the marketing item on a different Order Content (please ensure…
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How to check availability of configured ItemSummary: The client wants to check the availability of the configured Item and its components based on the selection so that they can give specific schedule ship date to…
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RMA Order IssueSummary: There is an RMA Order that was created with an Incorrect Order Type of Project Specific instead of Return Order due to which the Return Orchestration Process di…
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How to know who Approved Sales Order -OR- Who cancelled a sales order ?Summary: How we can know who approved the Sales Order and what was approval hierarchy ? Who cancelled the Sales Order and what was cancellation hiearchy? Content (please…
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OM is showing on hand avaialble while placing an order,however net supply is negative in GOPSummary: OM is showing on hand available while placing an order, however, net supply is negative in GOP Version (include the version you are using, if applicable): Code …
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How can we know what attributes are available in ItemPVOSummary OM Extensions allow us to query the content of the ItemPVO using Groovy...Content ... however, I don't have a complete list of what attributes are available in t…
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How to change gldate and trxdate of DOO sales orders without using AR INTERFACESummary: End users need to change gldate and trxdate of DOO sales orders and I need to know if it would be possible without using AR INTERFACE Content (required): Receiv…
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We have requirement to prevent system from creating B2B PR if no blanket agreement is createdSummary: We have requirement to prevent system from creating B2B PR if no blanket agreement is created Content (please ensure you mask any confidential information): We …
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How to use shipment delivery number as a AR transaction (DOO Source)?Summary: We have to use OM shipment delivery number as a AR transaction number. The default import AR source is DOO Source. How to change ? Content (please ensure you ma…
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Getting "no data was found. (DOO-2685875)" error while defaulting through OM Extensions (Groovy)Hi Folks, I have written a OM Extension Groovy script which will default the warehouse in the sales order header based on some conditions when the user saves the SO. Und…