Collector
Discussion List
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How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the… -
Collectors & Salespersons - will the Users mapped affects the Licensing Users count?Currently we have around hundereds of Salesperson & Collectors. While we are adding them into the Oracle Fusion, Customer wanted to know whether this will affect/exhaust… -
What are the main differences between collection agent and collection manager roles ?In the community, I noticed that the Collection Manager role grants access to the "Manager Resource" screen within the Advanced Collection module while it is prevented w…Valentin Zorelle 13 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Collections Agent unable to view all collectors in collections moduleSummary: We are trying to allow our collections agents to be able to view all data in the collections module, including accounts that are assigned to other collectors. O…
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Strategy assignment at transaction level not assessing individual transactionsSummary: Strategy assignment at transaction level not working Content : We are migrating data from legacy system to Oracle fusion, and the client has a requirement to do…
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Exclude Customers from Collections Module/DashboardSummary: Hello Team, We need certain set of customers need to be excluded from Collections module and we want to use collector groups. As collector field is mandatory at…
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Collector Group - The work items should be evenly assigned b/w all members of the group?Oracle Fusion Advanced Collections - Is it possible to create a group collector that can be assigned to a customer. That group can contain multiple individual collectors… -
Can a collector tag customer as "Do not call" such that no communication is made with that customerSummary: if the collector select the customer under an option saying DNC (do not call). That particular customer should not receive any kind of communication from collec…Buddhika D 22 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Restrict Adjustment Receivables ActivitiesOur client is asking to restrict the Receivables Activities that the Collectors can see when creating an adjustment in the Advanced Collections module. I want to make a …Guido_delaReta 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Updated Collector Info not flowing to and fro Collection WorkbenchSummary: Updated Collector Info at Customer Account level is not flowing to Collection Workbench. We did reassignment of collector in "Manage Resource" screen, which is …Angshuman Tripathi 4 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Delinquencies total count and customer wise count mismatch in Manage Resources windowSummary: The delinquency total count and the customer-wise count for assigned customers in the Manage Resource window of the Advanced Collections module are inconsistent…Fredrick Ignatius 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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What are the standared follow up for a collector in advanced collection module?Need to know what are the options are available for a collector to followup the customer collection in advanced collection moduleFredrick Ignatius 2 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Create new Collector does not allow to duplicate with same employee as EBSSummary: Create new Collector does not allow to duplicate with same employee as EBS Content (please ensure you mask any confidential information): Version (include the v…Mohamed Abdelbar 13 views 1 comment 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 51 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections
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Order by customer in the collection work areaSummary: In the collection area ( OAC) how to do customization in the 1st page for ordering for the customer. 1. Is it possible to remove current bucket from the page ? …
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the attachment to be mandatory field in credit memo invoice typeDear all, Kindly I want to ask about the feasibility of this task about making the attachment mandatory in AR transactions when the type is Credit Memo (Hint: via the Sa…Anthony Sleiman 41 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections
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No collectors display in the Manage resources workspace in collectionsSummary: There are no collectors displayed when I open the Collections icon in Oracle cloud and click on manage resources. I have run all the various jobs in order as de… -
We have requirement to add collector name on the Credit case folder screen. Navigation:Hi Team, We have requirement to add collector name on the Credit case folder screen. Navigation: Receivables > credit review> Case Folders in Que> Select Customer (attac…
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How to setup Credit Limit on Customer/Cust Site to apply simple Credit Check Hold on Sales OrderSummary: We have a requirement to apply Credit Check Hold on Sales Order based on Credit Limit of the Customer Content (please ensure you mask any confidential informati…
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Do we have any Rest/SOAP api to GET/UPDATE/CREATE for AR_CollectorsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Do we have REST/SOAP API to Create/Update/Delete Profile class, Collectors and Statement CycleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 13 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?Satish KT 11 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Updating collector at site levelSummary Updating collector at site level using 19 tab FBDI Content (please ensure you mask any confidential information): Which tabs are needed to fill in to update the … -
Customer Site Numbering to be made manualSummary: I have set this profile option HZ_GENERATE_PARTY_SITE_NUMB to "Auto numbering, update allowed", but yet the system doesn't allow me to override the automaticall…Raj Mohanraju FRNT 48 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Advanced Collection - notes - Buggy behaviorAdvanced Collection - Notes are not getting saved UNLESS user saves 2 times Problem Description --------------------------------------------------- We think this is a bu…Dhruvjoshi23 32 views 9 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Collections Manager Dashboard in 24C/24DAs per the document below for 24C, it says Overview of Collections Manager Dashboard Do we have any new Collections Manager Dashboard feature introduced in 24C/24D? or a…Satish KT 54 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Initialize and Load Collections Metrics is running too longWe are in the process of enabling our collections module. We ran the following processes a. Refresh Receivables Transactions for Customer Account Summaries - Completed s…Wilson Chelakadan 13 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 93 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Can we edit AR Transaction Collection Details page to display extra fieldsHello Team, we have a requirement to edit the AR collection Dashboard Invoice details page to bring extra information from Receivables work area like Sales Order Number,…Arpan Chowdhury 31 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…