Collector
Discussion List
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What are the standared follow up for a collector in advanced collection module?Need to know what are the options are available for a collector to followup the customer collection in advanced collection moduleFredrick Ignatius 3 views 0 comments 0 points Started by Fredrick Ignatius Receivables & Collections
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How to setup Credit Limit on Customer/Cust Site to apply simple Credit Check Hold on Sales OrderSummary: We have a requirement to apply Credit Check Hold on Sales Order based on Credit Limit of the Customer Content (please ensure you mask any confidential informati…
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Do we have any Rest/SOAP api to GET/UPDATE/CREATE for AR_CollectorsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 2 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Do we have REST/SOAP API to Create/Update/Delete Profile class, Collectors and Statement CycleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 3 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?Satish KT 11 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Updating collector at site levelSummary Updating collector at site level using 19 tab FBDI Content (please ensure you mask any confidential information): Which tabs are needed to fill in to update the …
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Updated Collector Info not flowing to and fro Collection WorkbenchSummary: Updated Collector Info at Customer Account level is not flowing to Collection Workbench. We did reassignment of collector in "Manage Resource" screen, which is …Angshuman Tripathi 1 view 0 comments 0 points Started by Angshuman Tripathi Receivables & Collections
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Create new Collector does not allow to duplicate with same employee as EBSSummary: Create new Collector does not allow to duplicate with same employee as EBS Content (please ensure you mask any confidential information): Version (include the v…
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Customer Site Numbering to be made manualSummary: I have set this profile option HZ_GENERATE_PARTY_SITE_NUMB to "Auto numbering, update allowed", but yet the system doesn't allow me to override the automaticall…Raj Mohanraju FRNT 41 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Advanced Collection - notes - Buggy behaviorAdvanced Collection - Notes are not getting saved UNLESS user saves 2 times Problem Description --------------------------------------------------- We think this is a bu…Dhruvjoshi23 32 views 9 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Collections Manager Dashboard in 24C/24DAs per the document below for 24C, it says Overview of Collections Manager Dashboard Do we have any new Collections Manager Dashboard feature introduced in 24C/24D? or a…Satish KT 45 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Initialize and Load Collections Metrics is running too longWe are in the process of enabling our collections module. We ran the following processes a. Refresh Receivables Transactions for Customer Account Summaries - Completed s…Wilson Chelakadan 13 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 86 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Can we edit AR Transaction Collection Details page to display extra fieldsHello Team, we have a requirement to edit the AR collection Dashboard Invoice details page to bring extra information from Receivables work area like Sales Order Number,…Arpan Chowdhury 32 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…
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OM-AR invoices currency Translations from USD to ILSSummary: Business will create sales orders in USD currency. During AR import process, AR invoice should able to translate the currency code to ILS and invoice should gen…
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…
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Collections DashboardSummary: • The "Delinguent" box in Collection has a total of 653, but when we go to "Manage Resources" the total is 757. How to make sure that these totals are the same?…Anja Daugaard 11 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Restrict Adjustment Receivables ActivitiesOur client is asking to restrict the Receivables Activities that the Collectors can see when creating an adjustment in the Advanced Collections module. I want to make a …
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Collection Manager and Agent roles for dunning process in receivablesSummary: We are using Collection Manager and Agent roles for dunning process in receivables. Is a separate license required to access dunning configurations when using t…Malleswara Rao 1 view 1 comment 0 points Most recent by Srivatsav PR-Oracle Receivables & Collections
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How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the…Harshit_Pandya 123 views 6 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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Mass cancellation of Collection strategy tasksUnder Others> Collections > Collection Dashboard we have a no of tasks that we need to manually review, since the count is very high can select multiple records and canc…Avishan 11 views 2 comments 1 point Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…
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How to do collections setup in receivables?Summary: How to do collections setup in receivables. Require detailed setup documentation regarding the collections setup in rceivables in Oracle fusion. Content (please…
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No collectors display in the Manage resources workspace in collectionsSummary: There are no collectors displayed when I open the Collections icon in Oracle cloud and click on manage resources. I have run all the various jobs in order as de…
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Only Soft dunning letters are getting generatedTransaction with late days 68 which falls under medium dunning letter. But when i run "Send Dunning Letter" program system is triggering only Soft dunning letter instead…Hemanth Buccapatnam Tirumala 21 views 10 comments 0 points Most recent by Sara Campolattano Receivables & Collections
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Is it possible to define Collectors access at project level?Summary: Hi Team. We have requirement for collectors in AR module to have visibility to invoices belonging to their projects only, not at customer level. Please suggest …
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Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol…Shashi Pampati 30 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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how to could you please help us in group assignment of collectors for dunningSummary: hi we understand as a part of configuration for dunning, we have to attach profile class (collector) to customer master and attach employee record to collector …Varun Vithalani 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Can we create strategies in Oracle fusion advance collections based on the customer site level DFFs?We have a requirement to assign strategies to the customers based on the values coming from our upstream applications that are captured as DFFs in Oracle at the customer…