Collector
Discussion List
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Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol…Shashi Pampati 41 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
how to could you please help us in group assignment of collectors for dunningSummary: hi we understand as a part of configuration for dunning, we have to attach profile class (collector) to customer master and attach employee record to collector …Varun Vithalani 22 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Can we create strategies in Oracle fusion advance collections based on the customer site level DFFs?We have a requirement to assign strategies to the customers based on the values coming from our upstream applications that are captured as DFFs in Oracle at the customer…
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Collector REST APISummary API or spreadsheet method to create and update Collector Content (please ensure you mask any confidential information): Is there any API or spreadsheet method to…N&A Support Team 23 views 5 comments 0 points Most recent by Alex D-Oracle Receivables & Collections
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What does Reminder column in dunning letter output ?This is Medium Dunning Letter Output. What does Reminder column means, why it is showing '4'?Hemanth Buccapatnam Tirumala 1 view 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Collector group REST APISummary: API or spreadsheet method for collector group? Content (please ensure you mask any confidential information): Is there API or spreadsheet method for update coll…
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Ability to display NFS checks (Non-Sufficient Funds) at the top of collector's queueSummary: Does advanced collections in Oracle fusion have the Ability to display NFS checks (Non-Sufficient Funds) at the top of collector's queue Content (please ensure …
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How do we edit Strategy Tasks in Advanced CollectionsSummary: A Strategy Method is assigned to the Customer ABC, with Strategy Tasks 1 to 5. How do we change the Task 2 once the strategies are assigned to the Customer. I s…
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Unable To See some of the Customer Contacts In Collections DashboardOn the Collections Dashboard Page, some of the customer contacts are not visible, while some are. What could be the reason? And kindly let us know the pre-requisites for…Satish KT 1 view 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is Oracle allowing to send Dunning letters to Internal customers as well?Summary: Is Oracle allowing to send Dunning letters to Internal customers as well? Content (please ensure you mask any confidential information): Client wants to send Du…
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How to disable 'Skip' and 'Cancel' button for strategy tasks for a collection strategy?Question 1 → When a collector is supposed to work on any open manual task, there is an option available to cancel the task completely and move to the next task in sequen…
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Unable to disable a collector when there are no assignmentsSummary: We are facing an issue wherein a particular collector cannot be disabled. There are no customers assigned to this collector and this collector is also not part …
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How to send notification to Collector when Credit Memo request (Dispute) is approvedRequirement: Based on communication from customer, Collector send those potentially disputed transactions to DMT (Dispute Management team). Then DMT further takes up tha…CA Nirmal Choudhary 32 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Reassign collector doesn't provide any values in LOVSummary: Reassign collector doesn't provide any values in LOV Content (please ensure you mask any confidential information): We have 4 divisions for our client. So we ha…
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Manually Change Collectors without using FBDI or UIHello, I have been tasked with finding a way to update the collectors without using the FBDI or Collectors screen. If there is another way please let me know. They'd pre…bmarsh 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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SQL Select Query to Oracle SaaS TablesSummary Aside from OTBI, BIP or BI Analysis - is there another way to query-select SaaS Tables? Like an Oracle-provided Tool or 3rd Party ApplicationContent Hello, Aside… -
Jitender 12 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is there another way to reassign collectors apart from navigating to the Collections Dashboard?Summary: In search of a way to reassign collectors without the licensed privilege Manage Collections Dashboard Content (please ensure you mask any confidential informati…Thomas De Leeuw 11 views 2 comments 0 points Most recent by Siddhartha K-Oracle Receivables & Collections
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Collection Dashboard shows any customerFor updating collection dashoboard I ran: in particular the last one, first in "delete" mode than in "update" mode. But I actually can't see any customer and the job "se…ACNROMA2023 24 views 4 comments 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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Validate Customer Dunning Setup Report doesn't produce resultsValidate Customer Dunning Setup Report doesn't retrieve any data. Could you please let us know, what are the pre-requisites or setup needed for this Report, to produce a…Satish KT 11 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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what is the functionality of Claim and Release on the activity.Summary: Please provide the intended functionality for Activities Actions options including Claim, Release,Suspend. Content (please ensure you mask any confidential info…Krishna S Tatta 13 views 1 comment 0 points Most recent by Gopal Reddy-Oracle Receivables & Collections
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Customer contact email not present in frontend but email triggering to customer in cloudSummary: Customer contact email not present but email triggering to customer in cloud Content (please ensure you mask any confidential information): Version (include the…
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What are the pre-requisites for using Collections Metrics in Oracle Fusion?Summary: What are the pre-requisites for using Collections Metrics in Oracle Fusion? I didn't find any white paper/documentation on how the Collections Metrics works/fun…Satish KT 31 views 1 comment 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections
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Manage Collections Methods: differences between dunning plan and Strategies?I have the requirement to set the dunning letters in the staged dunning and not aging method, but I don't understand this task of set up thank you
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How does Execution Start time and Post Execution Wait Work in Collection Strategies?Summary: While defining the Strategy tasks in Advanced Collections, we have 2 options 1) How Long Will the Strategy Wait Until It Executes This Task 2) How Long Will the…
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Create Approval for Credit memo created through DisputeSummary: We need to have an approval in place for Credit memos created through Dispute Content (please ensure you mask any confidential information): Version (include th… -
Add Delinquent dashboard filterI need to filter delinquent dashboard results by customer type. I tried to add all columns but there isn't this information. How can i do this action? Environment: Oracl…Giulia_Prs_ 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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The collector need to create receipt only for his customers.Hi I am working with an argentinian customer who has a lot of collector and salespersons. So, it need that the collectors and salespersons only can search and do receipt…
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Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21CKanika Mahajan 89 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect…