Collector
Discussion List
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Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect… -
Access to Manage Collectors PageSummary: How to we grant access to the users for only the Manage Collectors Page, to create Collectors? We have got an requirement to give access to only the Manage Coll… -
You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…Satish KT 1.3K views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Is it possible to add a new tile to the collections screen and show the number of bankrupt customersSummary: Kindly confirm if it's possible to add a new tile to the collections screen and show the number of bankrupt customers in that. Content (please ensure you mask a…Saikrishna Gajula 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …
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How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
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Bulk Customer reassignment in Oracle Collection ModuleSummary: Hi Team, We have a requirement of re-assignment of multiple customer to specific Collector. We have around 100+ customer accounts which needs to be reassign to …AbhilashMankar 53 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to setup collectorSummary: Hi Team, we are trying to implement collections, we have gone through collections user guide where it says below 'Prior to creating a collector, the individual …PraveenSarikonda 101 views 2 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Reassign collectorsHello We have a case to re-assign collector but we found that there are some Deliquencies are moved to the collector that we didn't reassign to. We have collectors that …Kamonwan Srasrisom 21 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Collector is unable to see NotesSummary: Collector is unable to see Notes, that are tagged to a transaction, where as the Collections Manager can. This is a security related issue, but wanted to know t…
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Is Customer Descriptive Flexfields are visible in API?Summary: We are trying to build an integration related to automatic collecor tagging. In line with this, we would like to ask if Customer Descriptive Flexfields are visi…Carissa Pisco 11 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Bankruptcy - approval flowSummary: Bankrupcty is not triggering any event and approvals Content (required): Hi all, I am reaching out to understand if anyone has been able to succesfully implemen…Sara Munaretto 131 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO not documented in BICC extrct 20D tSummary Looking for correct docuentation of the PVO FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO, currently the standard documents are not in sync. P…Anirban Sarkar-Oracle 727 views 1 comment 2 points Most recent by Daniel S.-Oracle Receivables & Collections -
Multiple assignment of Collectors to the same customer accountSummary: Content (required): Hi, Is it possible to assign multiple collectors to the same customer account? we have a requitement where one customer account can be assig…
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New record added via Manage Collectors does not appear on Manage Resources screenSummary: New record added via Manage Collectors does not appear on Manage Resources screen Content (required): Hi, A new record has been added into the "Manage Collector…
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Can we send Dunning Letters based on country specific Customer's?Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customer…
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Custom BI report - burstingSummary Bursting a consolidated customer statement (AR)Content Hi, We have created a custom BI report by using AR transactions and receipts table, and would like send a …Sathya Kannan 85 views 2 comments 1 point Most recent by Anders W. Langholm Receivables & Collections
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Old unpaid invoice for customer exists but delinquent customer still shows 0 in dashboardSummary: Old unpaid invoice for customer exists but delinquent customer still shows 0 in dashboard . Any process to run ? Content (required): Old unpaid invoice for cust… -
Customization of Collections Aging by Collector 7 Bucket ReportSummary:- I am customizing Oracle fusion seeded report "Collections Aging by Collector 7 Bucket Report" In which I Need to add Invoice_date in this report as one column.…Shraddhha Namde 282 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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When we reassign an account to different collector - tasks do not moveSummary: We are implementing advanced collection and noticing that when we reassign an account - to a different collector , strategy tasks do NOT MOVE to the new collect… -
Decoupling Finance Account Number from Account Number shared with CustomerSummary: Due to current ERP limitations on moving an existing account to a new party, the ERP users have only one choice that is to inactivate the account, lose the abil…Vasuki Kodaganti 41 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections