Subscription Authoring
Discussion List
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How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r…Sudeep Rao 42 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh…Guru Raghavendra 31 views 2 comments 0 points Most recent by Guru Raghavendra Subscription Management -
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M…Ed Gomez-Support-Oracle 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Shahul 41 views 4 comments 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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Subscription Entitlements , how to use this functionalitySummary: Subscription Entitlements , how to use this functionality? can we integrate Entitlements with third party systems for tracking entitlements? are there any API's…
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How can users enable the deletion of Subscription product lines in closed status?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: There is a requirement to delete Product line under subscription…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Associated Asset tab is not showing for 'Subscription' type itemSummary: Hi All, We are using item with attribute Sales Product Type as Subscription When we add such item in subscription product the Associated Asset tab is not showin…Abhishek Nirgudkar 63 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
I want to sent email notification to subscription creator if there is any error while validating andSummary send email notification for validation error while validating subscription to subscription creatorContent I want to write condition in groovy script to sent emai…AnoopPillai 57 views 1 comment 0 points Most recent by Andreea Cotetiu-Oracle Subscription Management
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Asset Item Name and Asset Item Serial are not displayed in Invoice TextSummary: We have added asset detail under associated asset tab, and included attributes Asset Item Name and Asset Item Serial in invoice text. But in bill lines we are n…Abhishek Nirgudkar 32 views 6 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Support for kit item bursting in the Subscription Management -> Revenue Management integration?Summary: We added a kit item to a subscription. Kit items have component items that are defined via item configuration in Product Information Management. When we sent th…Kevin Fehskens 31 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management -
How to manage Terms Library while implementing Subscription Management.Summary: Content (required): Hi Team, We don't have an option to track Terms & Conditions (Terms Library) in Subscription Management and the below idea is already raised…V.P 42 views 5 comments 1 point Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management -
How to sell software licenses products using subscription managementSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):User_2025-02-10-08-29-32-636 41 views 1 comment 0 points Most recent by Mohammed Shafi-Oracle Subscription Management -
How to change the display label of Name in the products region for a Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Our client would like to change the field "Name" in the subscripti…Nilesh Deshpande-Oracle 22 views 1 comment 1 point Most recent by Nilesh Deshpande-Oracle Subscription Management
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Need to customize pricing based on Custom Field values on Bill Line ObjectSummary: We have a requirement to drive pricing based on Custom Field values on Bill Line Object. Content (required): I.e.We have one custom field named "X" on Bill line…Sudeep Rao 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Can we send Associate Asset Details to AR interface table via service mappingsSummary: Hi, We have a requirement where asset detail (Asset Item name and Serial Number) from Associate Asset tab need to be sent to AR for further processing. Please s…Abhishek Nirgudkar 52 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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Is there a way to not populate any text in the subscription number field during creation?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: Is there a way to not populate any subscription number in the su…Ed Gomez-Support-Oracle 21 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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Does Resource Hierarchy affect the logged in user Subscription Data VisibilitySummary: Resource Hierarchy: Does the Resource hierarchy - rollup data visibility in Subscription. As per our understanding, the Logged in user will be associated with R…Guru Raghavendra 25 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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What would you like to know about Subscription ManagementContent As we start to ramp up Customer Connect webinar sessions over the next few months, we want to reach out to our users to see what you are most interested in learn… -
Reprocess Installed Base Updates Errors OutSummary: If IB asset is created from Manage Asset or REST API, reprocess IB update always errors out with this - The covered asset can't be updated because the record is…Adam Liu 82 views 5 comments 0 points Most recent by Walter Pajaro-Support-Oracle Subscription Management -
Why does the Subscription status change to Under Amendment instead of Draft**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Why does the Subscription status change to Under Amendment inste…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Is there a technical limitation to the number of non standard coverages that can be defined?Release: 22B Summary: We are amending the standard coverage's for product lines in Subscription to non-standard coverage's wherever there is a necessity for minor change…Yakkala Sravan Kumar-Oracle 21 views 1 comment 0 points Most recent by Yakkala Sravan Kumar-Oracle Subscription Management
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Error: Duplicating SubscriptionSummary: Hi All, We are getting below error while duplicating the subscription. Please suggest what could be the reason for this. Regards, Abhi Content (required): Versi…Abhishek Nirgudkar 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to Update Classification Code in Under Amendment Subscription?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: When we create subscription. We need to enter the tax classificati…Nilesh Deshpande-Oracle 41 views 5 comments 0 points Most recent by Nilesh Deshpande-Oracle Subscription Management
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How does item specification 'Service Duration Type = Variable' works for inscluded warranty?Summary: Hi All, We have a requirement where Sales Admin should enter the included warranty duration during Sales Order creation. If we are using 'Service Duration Type …Abhishek Nirgudkar 55 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Custom Subscription Specialist to access only Entitlement Management & Dynamic Matrix Configuration**This post was created as part of a How to Service Request Release: [11.13.22.01.0 ] Summary: How to create a custom subscription Specialist role which would allow acce…Varun Malhotra-Support-Oracle 48 views 1 comment 0 points Most recent by Varun Malhotra-Support-Oracle Subscription Management
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Approval of subscription based on user's hierarchy.Summary: Hi All, Can we establish the approval flow in BPM which is based on user's hierarchy. Eg: UserA -> ManagerA UserB -> ManagerB When UserA creates Subscription it…Abhishek Nirgudkar 12 views 3 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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How to Configure Subscription Line Items (Products) to skip by 10We Need the Subscription Product to skip the count by 10 or 100 whenever a new product item is created under the Subscription. How is this achievable? Currently, we are …
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How It Work Withhold Sending Billing Information When User Have The Flag Set To True Already?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The following feature is added as part of 22B as per the release n…Alexandra Rabaea-Support-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
How to do pricing index on a Subscription?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22A Summary of the ques…Ed Gomez-Support-Oracle 71 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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We are using the SSO to sign on, how to pass authentication from postman?Summary: We start to use SSO to sign on to OSM, how can we pass authentication from postman? Do we have the document to explain the process? Content (required): Version …