Subscription Authoring
Discussion List
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Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO)Summary: Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO). Based on documentation that I have come across, the Included War… -
22B feature - UPDATE WARRANTY EFFECTIVITY BASED ON ASSET INSTALLATION DATESummary: I noticed that the effective dates (start date, end date) are updated based on the asset installed date on covered level, but the end date is not updated for su… -
Subscription information not visible in Install Base Assets in oracle fusion 23BSummary: Creating the Subscription , added item and created Install asset with same item, Navigator -> Service -> Installed Base Assets and added the asset in the associ…Lakshmi N 172 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
How To Customize Subscription Preview TemplateSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…Guru Raghavendra 41 views 4 comments 1 point Most recent by User_2025-03-28-01-03-03-940 Subscription Management -
Incorrect Unit of Measure (UOM) for Products when creating the Subscription OrdersSummary: Incorrect Unit of Measure (UOM) for Products when creating the Subscription Orders Content (required): We have created a New Item in PDH with UOM has Each and a…Goopikrishnan Jayaraman-Oracle 41 views 2 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
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How to close the covered level asset in included warrantySummary: We have created an included warranty subscription for an item after shipment. After that we have performed the customer asset replacement transaction and run th…
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How to prevent included warranty creation for while creating Install base assetsSummary: How to prevent included warranty creation for while creating Install base assets manually? Content (required): While Creating Install Base assets manually the i…
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Search option for Custom Field LOV/Smart SearchSummary: Under SM Header and Edit Product page we have custom fields We experienced the difficulty to fill in the customer segment and manufacture code from the list und…
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Is it mandatory to pass subscription profile ID while creating subscriptions from Order Management?Summary: Subscriptions are not getting generated from orders created from front end in Order Management. Content (required): We are getting generic validation error mess…
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Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Default Coverage is not auto-populatedSummary: I configured default coverage for global and customer level. When I select a coverage product in subscription (this product doesn't have standard coverage assig…
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Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …
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How to modify Coverage Adjustment Lines' duration for Included Warranty?Summary: Need to modify Coverage Adjustment Lines' duration for Included Warranty Content (required): We have a business requirement to set up different durations for co…Buzz_123456 61 views 3 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How to exclude specific Material (Part Nos) from Warranty Coverage Setup?Summary: Need to exclude specific Material (Part Nos) from Warranty Coverage Setup Content (required): We have a business requirement is to exclude certain material from…Buzz_123456 41 views 2 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Coverage adjustments dates need to be synced with product term period.Summary: Coverage adjustments dates need to be synced with product term period. Content (required): We have a requirement where business wants to sync coverage adjustmen…Buzz_123456 21 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Ability to use actionable buttons on Renewal notification EmailsSummary: Business wants to have the ability to send renewal notification emails for subscription, with actionable buttons. So that the customer can accept/reject the ren…KrishnakumarPathipati 31 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Subscription Management Install base Assets are not getting exported using Export ManagementSummary: Subscription Management Install base Assets are not exported using Export Management Content (required): Hi All, Currently of Subscription Management, Assets ar… -
Integration of Oracle Subscription Cloud with VertexSummary: We already have integration with Vertex for AR, would like to do the same for Subscription management to provide user the ability to calculate tax at subscripti…
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How to set default Line Number as a Display sequence number.Summary: Hello Team, We have requirement to set the default line number as the display sequence number in the subscription module. Could please help me how to set defaul…PMANNEM 51 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Can some one provide a good example on difference between metered billing and consumption billingSummary: Content (required): Can some one provide a good example on difference between metered billing and consumption billing Version (include the version you are using…
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Invoking a trigger gives JBO-29000 errorSummary: Content (required): Getting below error while invoking trigger: JBO-29000: Unexpected exception caught: java.lang.ClassCastException, msg=class java.util.Linked…
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How we can enable multiple decimals on a subscription?Summary: Content (required): Hi, The client has usage based fees which have 4 decimals. The item has the list price with 4 decimals, but in subscription management we ca…Andreea Palacian 31 views 2 comments 0 points Most recent by Andreea Palacian Subscription Management
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Defaulting Subscription Email FieldsSummary: Defaulting Subscription Email Fields Content (required): Hello, We want to set default values to a few fields (From, From Name, Message Template and Subject) in…
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Adjustment Basis are blankSummary: Adjustment Basis are blank Content (required): We had created few adjustment lines in our standard coverage template. While setting up, we were able to see valu…
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Update Coverage Template adjustments using RESTSummary: Update Coverage Template adjustments using REST Content (required): We have a requirement that many of our service agreement subscriptions will have subscriptio…
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Possibility to add automatically new IB assets to an existing subscriptionSummary: Content (required): Hi, We are creating IB assets when different orders are shipped. Those IB assets are associated to extended warranty / subscription items. I…Andreea Palacian 31 views 2 comments 0 points Most recent by Andreea Palacian Subscription Management
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Pricing for Hour UOMSummary: Pricing for Hour UOM Content (required): We want to price the subscription for a service level agreement of UOM Hour. This will be a manual charge and we don't …
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Can we have different amount to be billed to customers based on milestones for a warranty product?Summary: In current system, if we generate billing schedule for a one time charge product (Enabled periodic billing) , billing will be generated based on the billing fre…Shahul 84 views 4 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Subscription Management
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Business Events subscription for non-OIC platformsSummary: Is it possible to receive the 'Create OSM subscription' event from Service Now via Boomi ? Content (required): Version (include the version you are using, if ap…