Billing
Discussion List
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How to delete a Charge Line created against Maintenance Work OrdersSummary: How to delete Charge Line created against Maintenance Work Order. Content (required): We have a requirement to eliminate the some of the Charges Line generated … -
Can we have any extra fields exposed onto Manage Work Orders and Charges page within ServiceLogisticSummary: Hi, We already have many fields exposed onto Manage Work Orders and Charges Screen within Service Logistics. Is that all OOTB field which we have on that page. …
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How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
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Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
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HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …
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How to override the Estimate Price in Service LogisticsSummary: We would like to override the Price in the Service Logistics under Manage Charges and Estimates UI. Content (required): We have a requirement to override the Es…
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Service Logistics - Pricing Integration PresentationSummary Overview of how Service Logistics calculates Service Charges using Pricing CloudContent Overview of how Service Logistics calculates Service Charges using Pricin…
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Estimates to be posted into sales order for billingSummary: Estimated charges to be posted into sales order, instead of actual charges getting posted for billing. Content (required): In Service Logistics, We are entering…
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Assets covered under multiple subscriptionsSummary: I have an asset that may have an included warranty (that is active on the day of the service) and the customer has also bought an extended warranty which is als…Satya Balakrishnan-Oracle 12 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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How to add attachments in Manage Charges and Estimates UISummary: Need to add attachments in Manage Charges and Estimates UI Content (required): We need to record customer acceptance of the estimates. Thus, we want to upload t…
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Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e… -
VAT Calculation for Estimation in depot repairSummary: Do we have the feature to calculate VAT in Depot repair estimaitons using service logistics Content (required): Client is in repair business and wants to calcul… -
How to add Diagnostics for RepairSummary: We want to add Diagnostics details while doing Estimates/Repairs to capture the Actual Repair Activities which is planned for Repairs Content (required): Enterp…
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Can we use dummy Install base in generic Work OrderSummary: Can we use dummy Install base in generic Work Order Content (required): We have a requirement where business is unable to provide correct install base number wh…
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…Arun Sundaramoorthy-277010 52 views 3 comments 2 points Most recent by John Olszewski-Oracle Service Logistics -
Usage of Cost Organization LOV on Manage Estimates & Charges UISummary: As a part of Work Order processing, we have processed the Work Order. Now, we want to submit the Charges and bill the customer, but the Cost Organization LOV is…Abhishek Sinha 43 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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Price List Default on Add Part ScreenSummary: We would like to default the Price List on the 'Part Details' page. Content (required) The various attributes for the Price List determination includes OU/BU, C…
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How to identify Warranty Coverage in Depot Repair WorkbenchSummary: We have created a Sales Order for performing the Repair Work on a Product. How can we identify the Warranty Coverage of the Product/Serial Number and accordingl…
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Preventive Maintenance of Customer AssetsSummary: Preventive Maintenance of Customer Assets without Field Service/ B2B service Content (required): Hi, We need to perform preventive maintenance of customer asset…
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Can we create a WO and also post material and labor cost in Service logistics without Field Service?Summary: Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service. The use case is; They need …Maqsood Mohammed Hussain-Oracle 32 views 5 comments 0 points Most recent by Maqsood Mohammed Hussain-Oracle Service Logistics
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Service Logistics LicenseSummary Evaluation of Service LogisticsContent We need some suggestions on the service logistics offerings, We have the following modules Manufacturing Cloud, Maintenanc…
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Labor charges are not getting populated in Depot Repair Order Charges.Summary Labor charges are not getting populated in Depot Repair Order Charges.Content Hi, I have created a Repair Order from Depot Repair workbench and Issues Parts, Cha… -
Does Service Logistics- Depot Repair support integration with project moduleSummary: Does Service Logistics- Depot Repair support integration with project module. In EBS we have the integration between project module and depot repair. Would like…
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How to send the estimates from Depot Repair Workbench to customer?Summary: We have a requirement to send the estimate to the customer from Depot Repair workbench. Is there any report which we can generate and send to the customer? Cont…
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Unable to see item on 'Manage Charges and Estimates' UI (Debriefs)Summary: Unable to see item on 'Manage Charges and Estimates' UI (Debriefs) Content (required): Hello Gurus, Once the Debreif is getting created ,coming from OFSC, we ar… -
Create Transfer Order functionality does not result to any destination org in LOV in Manage Depot ReSummary Create Transfer Order functionality does not result to any destination org in LOV in Manage Depot Repair WorkbenchContent Hi , In vision instance I want to trans…Abhishek Nirgudkar 5 views 2 comments 1 point Most recent by John Olszewski-Oracle Service Logistics
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How to configure Pricing for Part requirements entered in Service Logistics based on additional attrSummary How to configure Pricing for Part requirements entered in Service Logistics based on additional attributes.Content Hi, In our implementation we got an requiremen…
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Presentation: Service Logistics IntegrationContent Do "Deep Links" sound intriguing? Do REST services excite you? Be sure to check out this latest presentation from Hans Haugerud - Sr. Director of Service Logisti… -
FS Charges Pricing Integration Presentation UpdateSummary I have attached an updated version of this presentationJohn Olszewski-Oracle 46 views 2 comments 1 point Most recent by John Olszewski-Oracle Service Logistics
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API to perform 'Create Charges' for Document Type = Return Material AuthorizationSummary API to perform 'Create Charges' for Document Type = Return Material AuthorizationContent Hi Gurus, Is there an API to perform 'Create Charges' for Document Type …