Oracle Best Practice
Discussion List
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TrainingSummary: What are some of the recommended training partners in Canada or online self learning sites for Oracle Sales? Training for someone new to Oracle Sales
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Smart Lists for a Personalized Sales Experience!Summary Get Smart Lists for your team after you enable Workspace!Content With Smart Lists you get an effective alternative to navigating and searching for Sales records.…
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unable to open Internal Resource Organization HierarchySummary: I have done all these steps, still can't access the Internal Resource Org Hierarchy. 1. Clear Cache & Cookies or use Browser Incognito Mode. or 2. Reinstall the…
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Can we export through REST API a child object without his parent to be exported too?Hi, I've tried to export via REST API a child without his parent using this POST request: URL: crmRestApi/resources/11.13.18.05/bulkExportActivities Request Body: { "Nam…Vitejanu Vasile-Madalin 42 views 8 comments 0 points Most recent by Madhuri Cheruku-Support-Oracle Sales
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xml string written inside groovy is being ignoredSummary: Need to use XML tags inside a groovy String. But they are being ignored and considered as empty. Content (please ensure you mask any confidential information): …
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Get Audit Report for Opty with REST APISummary: Hi, I am trying to retrieve the audit report for Opty object. Here is REST URL: https://pod/fscmRestApi/fndAuditRESTService/audittrail/getaudithistory Operation…
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Error When Creating New Opportunity.Summary: Error: "ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #18" H…
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SAML Token for Inbound API AuthenticationSummary ID Federation with Azure ADContent Hi, We are using Azure AD for IdP. If I am going to use SAML token for WS access, what are the configuration steps? Can anyone…
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Can we use REST API to export users, their corresponding organizations and their managers?Hi, We wanted to export through Rest API information regarding users, the organization they are part of and assigned manager and used the following Oracle documentation:…
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How to create a dcl field pointing to Business Unit in Custom ObjectSummary: Hi team , On a Custom Object we want to create a one custom DCL field which is pointing to business Unit Name . but we are not able to get the related Object. P…
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Define Rollup - ERROR: JBO-29147: Unexpected token 'SYSDATE'Summary: RELATED OBJECT FILTER from Oracle Document (Move_from_Classic_Aggregates_to_Rollups_1.2.pdf) ActivityTypeCode='CALL' AND((ActivityFunctionCode='TASK' AND Status…Christian Gerald Patacsil 62 views 9 comments 0 points Most recent by Praveen Desetty - Support-Oracle Sales
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When clicking Done, white page returns in Receivables Quick Action: Manage CustomerSummary: Quick Actions > Manage Customer> Done button Issue: White page returns after clicking Done button Content (please ensure you mask any confidential information):…Hanna Jean 11 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Disable or Hide creation button in ActivitiesSummary: We want to hide or disable the create button in Activities (Create Appointment, Create Call Report, Log a Call, and Create Task) and make the records read-only.…
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Order stuck in Reservation taskSummary: We routinely have sales order lines that get stuck in Order Orchestration paused/locked . They hit our Reservation task and they get caught there with a "Change…Pete.Sterchak 53 views 3 comments 0 points Most recent by Gururaman Subramanian-Oracle Order Management
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Join Redwood Sales Today: Maximize Your Project's Success with Our Support Implementation Program!Are you currently implementing CX Sales, or already live with our products, and looking to enable exciting new features like Workspace, O365, Sales Mobile App, or migrat…Oana Grigorie - Support-Oracle 843 views 7 comments 10 points Most recent by Oana Grigorie - Support-Oracle Sales
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New Feature: Email & Phone Verification in CX SalesSummary Beginning in 21B, we are introducing added email and phone verification capabilities to...Content Beginning in 21B, we are introducing added email and phone veri…
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Using % versus * search operator in Opportunity Object Landing PageWe are getting inconsistent results when using a % versus * operator when searching for Opportunities by name on the object landing page. The % pulls additional opportun…
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Unable to add advanced Expressions for field in Rule Sets in Visual Builder Studio for AccountsSummary: Hi, I'm extending the Redwood Sales Account Object's Edit Page layout, We have requirement to hide the field based on other field value in Rule Sets. I am able …
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Access Group : Activity Object Rule Not WorkingWe created an access group for specific group of users and added an Activity object rule so that they will not see other group of users' activities. However, when we are…
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Custom Redwood/NGS Pages don't recognize the "Open in New tab" built-in function.All our Custom Redwood/NGS Pages (e.g. fscmUI/redwood/custom-objects/quotes) links from those pages can only be opened from the same tab when trying to use the "Open in …
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Can you provide the mandatory fields of countries for Contact and AccountSummary: Hi Team , We need a mandatory fields of Countries for Contacts and Accounts that is available in our Oracle CX . Kindly help us. Content (please ensure you mask…
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Is it possible to have a full copy between environments from different tenants?Summary: Hi, Our customer is renewing his contract with Oracle, and is getting a new tenant with fresh environments. He needs to migrate everything from his old producti…
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Need to use file as a parameter in groovy scriptsSummary: Need to use a file as a parameter in groovy script and send it in the form of multipart-form-data to the WebService. Content (please ensure you mask any confide…
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Feature Friday: Workspace InfoletsContent Workspace Infolets are new (with 20D), configurable mini-workspaces that provide UX continuity between the Workspace and Infolets on the Task-based Home UX. Thes…Michelle Brusyo-Oracle 50 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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Sales – Innovation Hour: Workspace and Adaptive Search, 16 February 2021, 9 a.m PT - Submit QuestionContent Submit your questions for the Sales – Innovation Hour: Workspace and Adaptive Search session to have them answered during the live event. Post your questions by …Mary Correnti-Oracle 49 views 1 comment 1 point Most recent by Ravindra Sirigiri-Support-Oracle Sales
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Feature Friday: Smart DataContent The Smart Data feature in CX Sales enables sales reps to add accounts and contacts into CX Sales with little to no manual data entry. At record creation, sales r…
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Determine all aggregated fields in Oracle Sales / Fusion CloudSummary: With Update 24B, the classic Aggregates in Adaptive Search will be replaced and made available as predefined Rollups in the Rollups framework. https://docs.orac…Christian Gerald Patacsil 32 views 4 comments 0 points Most recent by Christian Gerald Patacsil Sales
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Reports from external data sources such as analytics cloud to be support to appear in InfoletsSummary Reports from external data sources such as analytics cloud to be support to appear in InfoletsContent The CX Sales Development team indicates that reports appear…
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CX / OCI – Here’s What’s Cool about Recommendations in CX Content, 27 August 2020, 10 a.m PT - SubmContent Submit your questions for the Sales – Here’s What’s Cool about Recommendations in CX Content session to have them answered during the live event. Post your quest…Bob Meixner-Oracle 32 views 1 comment 3 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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News Feed layout provides a fast home page and improved user experienceSummary The News Feed home page layout in CX Sales will give your users what they want – a super fast home page.Content The News Feed home page layout can significantly …